2411 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You record my hair specifications.
Brevity.
Erica has been cutting my hair for about a year.She is very personable and
always smiling.I will always come to Newbury Park as long as Erica is there.
Jerry Staton
I brought in myself and three sons. I was asked if I wanted to have the MVP and if I did at full price my next visit would be 50% off. I said yes but I have a coupon. I was told when I entered and showed the coupons they were ok to use. While getting my haircut another stylist mentions that my coupons need to be from that store. I later realized they were from a different store. So when I went to pay they charged me for the MVP and used only one of my coupons I got $2.00 off. They didn't use the other and charged my 10y.o son varsity price and never offered the 50% off and use the other coupons. It would be nice if you offer a discount or have coupons you honor it. Second issue is my son telling the stylist his cut he had been there before and they had no record of style. So this new person cut it all wrong and too short. I have been going there for awhile and really liked your place now not sure if I will bring my sons back.
Friendly clean service
Consistent haircuts, friendly staff, professional service
Everything, great staff!
Carlyn (Newbury Park) was super knowledgeable and cut my hair exactly how I wanted it. She was super friendly and knew what kind of product I needed in order to get the hair style I was looking for.
I like the shampoo (Paul Mitchell Tea Tree), and the fact that you wash all the hair clippings out of my hair, and the working the shampoo into my scalp.
The girls know how to cut guys hair : )
The atmosphere is fine, the problem is the constant rotation of the barbers. You never get the same person every time and I know why, but it does not help. I am a senior citizen and I happen to like the store in Newbury Park and the price for a haircut, that is why I come back. the girls are all good!
First name removed
The crew there is awesome. We always get great haircuts, and have a fun time.
Consistent quality haircuts. Clean shop, friendly employees entertaining sports TV while I am there. An all around good experience.
Good people and great service!!!!
Geared to men.. Every cutter (so far) takes time to converse in small talk but seems genuinely interested in "my day".
Quality is inconsistent, but the price is good. If you got both right it would be a winner.
Very Relaxing
My sons hair were cut uneven i had to come back home and cut it my self, not a good value for hair cut $36
Easy access, great hours of operation, upbeat atmosphere, friendly staff and attentive, willingness to change from Football to Tennis on TV and price in reasonable. Cut is important 9 out of 10 are very good the one time it's not they listened to my suggestion :)
Fast and friendly...for men.
First and foremost its all about Erica and her ability to give a quality haircut. Her personality and the convienence of your lovation make it a slam dunk. I will keep coming back, but a coupon every now and then would be cool. Thanks.
Friendly and professional staff. The fact that I don't need an appointment is also great.
My sons hair was not cut even. I am thinking about going back to have them fix the front. I have been busy with work and the Jewish holiday so have not had a chance.
Good haircut at a reasonable price and very good service.
Consistency throughout the entire experience, from immediate friendly greeting to a genuine thanks at the register, makes Sport Clips Newbury Park my favorite place for a haircut.
Atmosphere
Convenient, nice people, good haircuts!
I do not buy your products yet,but I like the service that you provide.I am a little disappointed that the same person is not there that I like and would want her to cut my hair always.It seems like when ever I walk in the shop or call an ask for the person I want to cut my hair the answer is ,Oh she isn't working here anymore,at another shop. I don't like that at all..Some changes should be made,& it's bad for business.My opinion.
Erica is a great stylist and manager. She gives consistently good cuts and runs a good shop.
Name removed
Nice to just drop in and not have to wait long. Friendly staff and I've liked my haircuts.