based on 2137 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice visit, Quick and all done
Awesome service always fast and convenient
Excellent customer service.
I visited the jiffy line at oxon hill Maryland and they were extremely accommodating. I had a speedy oil change and was recommended to replace my break pads. I came back later and despite the lateness and the effort it would take to replace all the brake pads, they still made the time for me. I hope they know I appreciate all of their hard work.
Top tier customer service. Quick visit I was in and out. Very polite and courteous mechanics.
Fast and efficient
The employees where very polite, informative and quick.
Prompt service and friendly staff
The invoice stated that the interior was vacuumed but it was not. It also stated that 35 psi was put in all 4 tires but the recommended pressure on the door is 32. It further said to return in 50-100 miles to retorque the lugs but this was never told to me. I wouldn’t know if I hadn’t read the small print. Service is more expensive and I’m getting less for it
Friendly professional service. Clean waiting area
The service was very quick and efficient and the technician did not to try to up-sell me on anything.
professional, courteous, I would like to see a list of the services received during a visit. The list has acronyms like fos, abs, etc. and I don't know what they mean. The staffer was nice enough to explain and write out the meaning of each acronym, but there should be a cheat sheet that can be handed out to the customer to alleviate any questions. Otherwise, a good visit. Got through quickly.
Professional, fast service.
Professionalism of the staff
Good service
Prompt and professional service performed with friendly staff.
Fast and easy
Great service.
The staff is very friendly. They completed the services I requested and did not push a lot of other services. The place is clean and they had coffee!
Knowledgeable staff
Quick service, all the little extra services they did as well as oil change
Quick and efficient
Excellent & friendly service as always!
The company didn't vaccum the inside of the truck nor did they clean the windows.
Short wait time
Quick and team was extremely professional and courteous.
Very good job nice attention
Knowledgeable and Courteous
The service I received.
Quick service