based on 5499 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Exceptional
I drive probably past three or four other Jiffy Lube’s to get to this one because they’re the best! The professionalism and kindness are unparallel.
Straight up, no BS, Curtious
great service very fast
Staff was very nice and helpful. Afterwards, I misplaced my invoice and had to call and ask for a copy for a replacement. Greg helped me to get a copy of it. However, it took so much to get it pulled up and printed out. On top of that he emailed it to me so I didn't have to go back to the m location since live in Taking Park and this location is ìn Annapolis.
Thank you to the entire staff for the courtesy and kindness shown!
Very curtious and ready to help!
Very timely
Your customer service was very informative and patient.
Everyone was very friendly and helpful.
Quick service
Speedy service and reminder of a more comprehensive service needed and topping off of fluids at no cost.
Thank you,
The technicians were very personable and professional
Fast and easy
The salesman
The wait time
Friendly and did not push down your throat upgrades which is why I haven’t been there in a while
Courteous and prompt service. Recommended or suggested services were not pushed aggressively. Clean and comfortable waiting area.
I've been coming to this Jiffy Lube for over 30yrs and I'm please with the service that has been provided to my vehicle as as well to my spouse and my sons vehicles.
The staff was very nice and service was quick and efficient!
very quick service. great team of workers,
They got me in there quick and everything moved along smoothly.
Your staff was very kind and pleasant to work with, thank you.
The salesman was very rude and aggressive towards me.
Quick and efficient.
I have never in my life spent $204 at Jiffy Lube. I’ve been coming there for decades. The young man who checked me in showed me some filters that needed replaced and I could visually see that. The synthetic oil price was $89.95 — which seemed high to me. Cabin air filter $49.99!!!
Also, another customer came in, and whenever the young man was telling her what she needed for her car, it was exactly what I needed for my car.
Excellent Customer Service
Done quickly and in good order.
Very friendly staff, quick and easy
Service was fast and professional and I appreciated the fact that they weren't trying to sell me extra services
They were fast and friendly. Not pushy like some places and took the time to show me the history of my vehicle to see when I had work done on it. Great place!

Provide more specifics about what was found during the Signature Service.