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Customer Testimonials
I brought my bike in on Tuesday afternoon and picked it up on Wednesday afternoon with a brand new tire on (had a warp and a flat). My parents bought my bike at a Landry's many years ago and this is the first time I have had to bring it in. Great bikes and great servicing.
Excellent, professional service. Repairs completed by promised date.
Great service, prompt and friendly staff. We brought in a bike for repair. The new curb-side process is easy and seamless.
Very patient sales associate- Hana in Norwood and following through with expectations set
Ease of drop off / pickup of serviced bike.
Quality work and genuine interest in yr customers
Prompt, efficient service.
Prompt and reliable service!
great, knowledgeable, friendly customer service
I can't wait for the store to reopen so I can go in
You guys are all about bikes and customer service. What more can a customer ask for?
The shop does an Excellent job fixing my bikes, always!
quick turnaround on repair. Very friendly, professional service and advice
Very professional and provide quality service at a reasonable price. No need to say more.
My wife and I were very impressed with the professionalism and knowledge from the two associates we worked with at the Norwood location. Charles took our original order for 2 Trek eBikes. He was great. Due to high customer volumes outside the store we were shifted to Hannah. Hannah is great. She knows her bikes and bike racks! Hannah took the time to review both bikes and answered all our questions upon delivery. We can’t wait to go into your store and shop post Covid 19. Stay safe, First name removed.
I love the Electra townie bike I purchased for daughter. And the girl who helped me order it over the phone was very helpful. My daughter LOVES her bike!!
Excellent in All areas
everything was handled with consideration for the customer - email and text contacts - responses to my questions and concerns - service quality excellent - price very reasonable.
Thank you
Great service
They are prompt and professional
Two repair projects - one finished on time and the other was early. Communicated via text and was very easy. All during a pandemic. Thanks!
Good customer service!
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Obviously, Covid has made EVERYTHING really difficult. But, I love Landry's creative solution. I showed up to the store, and from the parking lot, sent them a text message with my name and what I was looking for. Within a minute, a salesperson came out to help. After a short conversation, he came back out with exactly the product I needed. The transaction was easy, convenient, and safe. Couldn't have been better. Thank you!
Excellent Covid19 customer service in place. The response time was quick as well as an easy drop off and pickup.
The tunned up/fixed my daughters bike in a reasonable amount of time. And They were honest about how much it would cost.
Quick turnaround and good work
Employees were very helpful and courtesy via text and on the phone. I prefer to purchase things in person and to be able to ask questions face to face. In this case purchasing a new bike via text and phone went very well. Thanks for the service.
Steven Last name removed
Bought my sons bike a few years ago and service has been great each time, they only do what’s necessary and I fully trust them
Experiance was very easy. Pick up of new pick was safe and quick.
Hannah was a pleasure to work with!