Customer Testimonials

i enjoyed the sale

Excellent knowledge of bikes and equipment.

The mechanics give great advice and don’t seem to up-sale me. Just get me what I need/want so I can get back on my bike

Excellent customer service. Very helpful setting up the bike when I arrived. This is the second bike I've purchased there in the last year.

The staff at Landry’s really care about the customer’s experience.

Super nice, friendly and very professional

We have been clients for some time now and we will continue to be, because the service and the products are wonderful!!

Great service!!

Great customer service

Customer service was great. I do wish there was a tiered option - I brought a bike over for assembly and the bike cost $250 and Landry's wanted $130 to assemble.

Staff is friendly and knowledgable.

The used bike sale showed the power of the cycling community that Landry's cultivates and supports. I am a Landry's Braintree customer and enjoyed seeing the shop and team in Norwood. We're so lucky to have such a great bicycle shop working across the Greater-Boston region, and my two young and growing girls are thrilled to have upgrades on their wheels!

Nice selection of bike and accessories. The service is very good also.

Person at the desk was very helpful and friendly when I bought raffle items.
Visit to Name removed for bike repairs was well received from our employees

The bike technician that assisted me was extremely helpful. Thank you!

Fast and Helpful!

I took my bike in with a problem and the tech bent my rear derailleur back into place in just a few hours helping me stay on my training schedule for Pan Mass Challenge.

When I brought my bike back in, they turned it around a day earlier then promised and only did what was absolutely necessary.

When I picked up the bike Hannah, in Norwood fitted me for a slightly larger seat and the next ride was much more comfortable.

Landry’s has been very helpful and supportive of me over the last 4 years.

Name removed

The complete inspection of my bike and the speed it was returned to me!

Honesty in telling me that the bike I brought in wasn't worth fixing.

Great customer service.

It’s a great bike shop, and my daughter works for Landry’s. There is usually someone there to answer questions.

From sales to service, you rock!

Sales rep was great

Hannah was super informative and friendly with my bike fitment. Really learned a lot, and also gave me pointers about riding more efficiently and better. Already recommended friends go to Norwood location for bike fitments!

Excellent customer service. My tech was awesome.

The staff and store were excellent. Both times I came in, someone greeted me within a minute. I needed a tune up on an older bike, and for it to be cleaned up. They did an excellent job. I have been to some bike stores where staff ignore women or older people. Not here. Everyone was respectful, generous with their time, and very attentive. They even helped me make sure I was putting the bike rack on the car correctly. The customer service was really appreciated.

Knowledgeable staff and friendly

Very happy with very competent and friendly staff!
Proactive and attentive!

Will recommend Landry's to everybody I know.

Thank you!

Lots of bikes to see and quick service for maintenance

Mark Gray was superb!!! Very helpful and knowledgeable. And my grandsons bike was ready in 2 days!!

Quality and timely.