Customer Testimonials

Fantastic and thoughtful customer service. They take the time to help you shop or talk you through a repair/tuneup. Highly recommended!

I always feel like they care about helping me out with the best solution, and not about the most expensive one.

Staff is always very helpful. I would like to see a more varied display of products/accessories.

Had exactly what I was looking for and service was wxcellent

Thanks for having a super accelerated service! Very happy and I could continue my bike commutes with pausing a single day only.

Friendly and knowledgeable service.

Good people who are very helpful.

I love the attention to your needs that you get when you go in there. They are also very knowledgeable about their products. I am very happy with the services we received when we purchased the bike and when I took it back with a popped tire. Excellent place!

Patricia was awesome

I felt like the staff took the time to understand what I was looking for in a bike. They did a bike sizing to make sure the bike I was interested was going to work for me. They were great about preparing my new bike for me, I was able to take a test ride to ensure all was working properly.

Personalized attention to details and my needs as a rider

Excellent service, quality people.

Great customer service!

Very attentive to our needs.

Good inventory.

Nice and knowledgeable staff.

I have been going to Landys for years. I like being known and the fast turnaround on my bike.

Staff and management is knowledgeable and friendly. Products are industry best and competitively priced

Great advice and help

The staff are very helpful and knowledgeable.

I love the customer service. They remember your name and are very social. In particular Patricia and Aaron have been great. I actually love finding a reason to buy stuff at your store.

I liked the customer service.

Extremely knowledgeable, friendly staff. Technical acumen is superior to any other shop.

We purchased a bicycle for our 12-year-old this week and couldn't have been happier with the friendly, helpful, knowledgeable young woman who worked with us at the Norwood store. She made the experience a pleasure, and was equally helpful the next day when we came by to pick it up and brought in another bike for service. She made the experience a 10. Whether we're making that kind of larger purchase or simply getting a quick fix or accessory for an old bike, we know that we can count on everyone in that store to have the same great attitude. While they must deal with lots of serious cyclists, they make kids and families feel perfectly at home.

The service was done while I was there and it was done quickly.

Good selection and friendly, knowledgeable staff.

Very friendly and knowledgeable staff!!

Ryan was very helpful at guiding me through selecting the right bike for me.

My new bike and bike rack are perfect and the service is above and beyond! My salesman even showed me how to install the bike rack and I left with everything I needed and my bike securely attached to my car. Worth every penny!

Great customer service.

Dan was super nice and cool.