Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3966 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2025 — Rated 10 out of 10 by S.K. Jiffy Lube of Severn
What did you like about your recent visit?

The gentleman working there were very knowledgeable treated my daughter and I kindly and not stupid gorls.
got us in and out

Report a concern   July 23, 2025 — Rated 10 out of 10 by N.W. Jiffy Lube of Millersville
What did you like about your recent visit?

15 minutes. Pleasant staff. No surprises.

Report a concern   July 23, 2025 — Rated 10 out of 10 by S.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Once I was in the bay the service was fast and I could stay in my car

Report a concern   July 23, 2025 — Rated 10 out of 10 by S.T. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The quick service and good quality customer service

Report a concern   July 23, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Laurel
What did you like about your recent visit?

Being a repeat customer for over 15 years at this location, that tells my story regarding Manager Brian's and his team. I have three vehicles and at one time, a company vehicle. I will not go anywhere else. I get top notch service with a warm welcome and experience by highly trained individuals. As for improvements..... why break something that runs like a smoothly oiled machine. Kudos to Brian and his team.

Report a concern   July 23, 2025 — Rated 9 out of 10 by J.H. Jiffy Lube of Crofton
What did you like about your recent visit?

Comprehensive inspection and discussion of suggestions by the technician, and while it comes across as "upselling" a bit, it's important to have the opportunity to make those decisions.

Report a concern   July 23, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Efficient, effective service.

Report a concern   July 23, 2025 — Rated 10 out of 10 by P.S. Clarksville Jiffy Lube
What did you like about your recent visit?

Courtesy of staff.

Report a concern   July 23, 2025 — Rated 10 out of 10 by M.H. Jiffy Lube of Beltsville
What did you like about your recent visit?

I want to take a moment and recognize Lonnie and his Wonderful Team!

Great Communication!
Great Environment (Coffee too😊💯)!
Great Service!

Stars 🌟!!!

Report a concern   July 23, 2025 — Rated 10 out of 10 by A.T. Jiffy Lube of Millersville
What did you like about your recent visit?

All service members including Clifford are professional, friendly and very helpful to me. I bring all our vehicles here for maintenance and other services.

Report a concern   July 23, 2025 — Rated 10 out of 10 by M.K. Jiffy Lube of Annapolis
What did you like about your recent visit?

you guys are the best, smart, intelligent, friendly and polite.

Mike Last name removed

Report a concern   July 22, 2025 — Rated 10 out of 10 by A.L. Jiffy Lube of Crofton
What did you like about your recent visit?

Professional and courteous staff. The attendant was informative and kept me updated while my vehicle was being serviced.

Report a concern   July 22, 2025 — Rated 10 out of 10 by M.H. Jiffy Lube of Beltsville
What did you like about your recent visit?

organized fast

Report a concern   July 22, 2025 — Rated 7 out of 10 by D.G.J. Jiffy Lube of Pikesville
What could we do to improve?

Everything was fine.

Report a concern   July 22, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very quick and reliable. The main person that explains what is needed or anything about my car's service is very good. I understand everything they said.

Report a concern   July 22, 2025 — Rated 10 out of 10 by B.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great customer service, very friendly and professional staff.

Report a concern   July 22, 2025 — Rated 10 out of 10 by J.D. Altoona Jiffy Lube
What did you like about your recent visit?

Quickly in and out. NIce people working there. Very helpful and informed.

Report a concern   July 22, 2025 — Rated 10 out of 10 by T.M. Jiffy Lube of Beltsville
What did you like about your recent visit?

The crew was polite, prompt, and perfectly executed the oil change. I could not have had a better experience.

Report a concern   July 22, 2025 — Rated 9 out of 10 by R.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Speedy and very professional.

Report a concern   July 22, 2025 — Rated 10 out of 10 by M.C. Oxon Hill Jiffy Lube
What did you like about your recent visit?

This is the 2nd time my husband has taken our vehicle to this particular location and the service is consistent and the staff always makes sure to give the most transparent recommendations for particular services needed for the vehicle.

Report a concern   July 22, 2025 — Rated 10 out of 10 by S.D. Jiffy Lube of Elkridge
What did you like about your recent visit?

Customer service was excellent.

I was out of town and needed an oil change. They got me in and out very fast.

Report a concern   July 22, 2025 — Rated 10 out of 10 by G.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

I am writing to express my sincere satisfaction with the service I received today. Earlier, I called to inquire about my brakes, and Shawn (or Shaun) assured me that the team would assess them.

Upon my arrival, the team thoroughly inspected each brake pad and rotor, confirming they were all in good condition. I also mentioned needing new wheel bearings for my right-rear tire, and they efficiently replaced them.

Thanks to their excellent work, the "whirling" sound I was hearing while driving is now gone. I am incredibly impressed with both the quality of the work and the team's dedication to customer service.

Report a concern   July 22, 2025 — Rated 10 out of 10 by C.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

The associates were nice, and the service was quick!

Report a concern   July 21, 2025 — Rated 10 out of 10 by L.W. Jiffy Lube of Laurel
What did you like about your recent visit?

Efficiency and the great customer service.

Report a concern   July 21, 2025 — Rated 9 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was very pleasant. It was fast and informative.

Report a concern   July 21, 2025 — Rated 5 out of 10 by A.C. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   July 21, 2025 — Rated 10 out of 10 by T.D. Altoona Jiffy Lube
What did you like about your recent visit?

I love that jiffy lube always has my information on hand, saving time. They also recommended I purchase new tires due to wear, which I appreciate (I had just come from making an appointment to get new tires) lastly, I was in and out in less than 10 minutes,,,sweet!

Report a concern   July 21, 2025 — Rated 10 out of 10 by J.F. Altoona Jiffy Lube
What did you like about your recent visit?

Very efficient! Great workers.

Report a concern   July 21, 2025 — Rated 10 out of 10 by T.D. Altoona Jiffy Lube
What did you like about your recent visit?

Quick and easy

Report a concern   July 21, 2025 — Rated 10 out of 10 by R.L.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Chuck was very friendly. Also, really appreciated the online coupons available.


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