Customer Testimonials
Its vigilance
very happy with product. However, the bamboo privacy screen that covers our tanks keeps getting damaged by the service person when our tanks get filled. Hopefully, we can walk through how to move aside the bamboo screen next time our tanks are filled so it doesn't keep getting broken/damaged.
Very happy with latest service to find gas leaks. The technician did not give up until all sources found.
Timely delivery- thank you!
Prompt delivery.
Very responsive.
Good service.
Reasonable price.
The service folks are very helpful and friendly - a pleasure to deal with.
They are prompt, courteous and timely.
They return phone calls and answer any questions
drivers are courteous and deliveries are made when needed
Automatic delivery - no worrying. Easy on-line bill pay. Easy to understand bill.
Prompt sevice Deliver whwn needed
Very reliable.
local and prompt
Excellent customer service, friendly staff, and timely delivery. Prices seem fair, hopefully they will drop lower in coming months.
The serviceman was courteous and prompt, earlier than expected. I was satisfied without reservation.
Service and support are great
I'm a will-call customer. When I've called for a delivery, the request was handled quickly and the delivery was timely.
Your field tech are great!
Osterman respects their existing customers and doesn't just promote new business. Their customer service is great, and the response to requests is outstanding. The Superior/Osterman website is easy to navigate to see all account history & make payments - Dan H of Preston,CT.
I like that I can always reach a human via phone and also the delivery personnel are very good and always call ahead.
Deliver on time.
Reliable service.
Prompt and professional service each and every visit and phone call - Easy to do business with
Punctuality and communication about appointment scheduling
Never had a problem with response time which is always the best part of using your company. Pricing is good as well. Always good to know there is a company you can depend on for good service and product.
Would you please stop the surveys sent to us. Thank you.
Someone always answers the phone and drivers are very polite
Delivery’s are always timely, when we needed a service call date and time was given and serviceman showed up on time. Completed job professionally.
Friendly and professional service
Superior was very prompt with getting our tank filled... appreciate that and the woman on the phone was very helpful, kind and efficient