Customer Testimonials
Always reliable and committed to providing quality service
Great service and very professional staffing and my driver was wonderful thank you for your prompt delivery
Your call center and delivery people were excellent... I have a remote location and they serve it well
Reliable service
Whenever I have called, they have been very polite. I had 2 leaks in the past and they sent someone right away and repaired them.
Delivery's are always on time without me calling for one.
Text alerts for propane delivery & invoice ready, immediate invoice w on line paying. Good customer service, friendly employees
We have been very happy withGriffth so far at our new house. We had them at our other house and not a problem.
What I like is the friendly service whenever I call the Franklinville, my office! The woman who answer the phone are always so kind, friendly and helpful! I had just lost my father in law whom I had taken care of for the last five years and his death was a devastating blow and my propane was getting very low and I couldn't understand why it hadn't been filled yet, called the office a bit upset because of just being completely overwhelmed by the situation of my father in law's passing and the extremely cold weather coming up on us! The lady I spoke with was so kind and just what I needed at the that time, she helped me out, got a delivery set up! High praises to that offices!
Your customer service is very good. John Sortora has been an excellent representative for your company. I continue with your company because of your customer service.
The employees have always been friendly and helpful. Propane is delivered timely.
Local service with very nice phone contact.
Reliable
Great delivery services.
Over the years that I have dealt with this company, I have never had a problem. Whether at the office or online their customer service is the best.
The program that I use is auto fill and auto pay. Sometimes because of weather I call for a refill ahead of time and they are out at my home in a day or so. Just great service. Pete Schreiber
Great service and price
On time delivery. Great customer service
Excellent Service. Recently needed explanation of my budget plan. The women who helped me went above and beyond to secure an even better plan for me. I very much appreciated it!!
Good service
Great company
You monitor my usage & needs and refill timely
Price price price
Prompt service
Prices are fair, customer service is great (not hard to speak to an actual person), they are quick to respond to an emergency such as running out of propane.
Prompt service, dependable. Been a customer for 25 years
Always there when needed! Very professional and courteous!
Had to call twice for a delivery but otherwise service is good.
I've been a long time customer and whenever I have a question or concern my answer/ issue is resolved immediately !
Customer Service representatives are super helpful, respectful and care ..
The pricing of my propane isn't outrageous either ..
No worries. Driver fills and leaves bill on door knob. No need for me to check tank in bad weather.
Ease of ordering quick delivery and patience for billing.
Very helpful staff ,cost of fuel very fair,and quality personnel doing the grunt work in the field. All the people I’ve met in the company are friendly as the do their job.

conviently located