based on 8589 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All the people I encountered were very polite and knowledgeable and helpful. The nurses that tended to me were always concerned about my comfort. It was a good experience even though the procedure usually is an unpleasant experience. I would highly recommend your hospital.
Exelente servicio
I have been to Baylor Scott & White Medical Center at Frisco, TX. The service was great. The front desk team was amazing and so helpful. Nurses were great. In general, the service was incredible.
We liked the constant care and how courteous all the staff were. They were never tired of all our paranoia. They made use feel safe and confident.
1:1 of one! This location has the best nurses, anesthesiologist, doctors. They are professional, knowledgeable and efficient. Highly recommend
Pediatrician should not send babies to home without having proper control on Jaundice percentage. Our baby have 13.7 percentage during the day of discharge and it went high as 17.9 the 4th day when we visit our pediatrician
Everyone was so kind and made me feel comfortable with all I have going on. They were able to keep me giggling and everyone from the front to the procedure area are all incredible people.
Friendly and professional staff, nice facility. All of it
Very courteous and helpful
Prompt, professional, timely
Didn’t even try to look into what I cave into the er for was rushed out and told it wasn’ta emergency went to see a d as specialist who literally sent me back to the er I can understand if the er vs was busy but it was me and maybe to others there the figures was lazy and didn’t bc want to work highly don’t recommend
The people are always friendly and competent.
Dr and nurses were wonderful, caring and compassionate.
Everyone was so nice and knowledgeable. I had the best experience.
Everyone was welcoming and knowledgeable!
everything and everyone
Everybody was efficient gracious and wonderful bedside manners
nurses esp Jill
Everyone in the surgery room was wonderfully comforting and kind. Walter, Ingrid (I think that’s her name) and Terrell - all made me feel comfortable and relaxed. Woke up without any issues and went about my day. If I ever have to have surgery again I’d like to have it here.
Excellent
Efficient and experienced staffs
Frequent communication/update
The staff at Frisco Baylor Hospital were very helpful and they made sure to take care of me
Everything very professional and fast.
Excellent service nurses and staff
First class facility and staff. Wonderful experience.
Always very helpful with needs of patient, very efficient.
great great great fast and efficiency
Friendly staff, efficient processes, delicious foods in postpartum
The services provided were very professional and of the highest quality.
Everyone, and I mean everyone, we came into contact with was friendly and professional.