Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8627 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was extremely polite and professional.

Report a concern   August 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amy, Dr. Scott, Dr, Tham, and Olga were all very calming and reassuring. Thank you for your knowledge and expertise and keeping me well.

Report a concern   August 30, 2024 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

Beau the nurse was unnecessarily rough. He stabbed me in my mouth when check my temp and kept pushing it in. He was incorrect about my gfr levels and those values are something a needed should be knowledgeable of. When reminding my iv, he didn't give a warning or ANYTHING when Anthony off the adhesive and left marks and bruises all over my arm. All he said was, "yeah this is the worst part!" Very bad bedside manner. The other nurse had the IV hub pressed all the way to my skin and didn't pull it back any to avoid bruising me. They were extremely rough. Dr admire was good. Doing think I'll be back if I can avoid it

Report a concern   August 30, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was fantastic service

Report a concern   August 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, competent & efficient staff>

Report a concern   August 29, 2024 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Didn't treat the issue I came in for.

Report a concern   August 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and facilities

Report a concern   August 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

all of the medical staff involved came by to introduce themselves and everyone was very friendly. Made me feel very comfortable and at ease for my procedure.

Report a concern   August 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was kind, knowledgeable, informative, and helpful

Report a concern   August 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nursing care

Report a concern   August 28, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I received great care. Staff was very professional, informative, caring and helpful. Highly recommend!

Report a concern   August 27, 2024 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

ER Dr was dismissive of my concerns

Report a concern   August 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Service was effective and resolved my issue with great care and compassion.

Report a concern   August 27, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Matthew was helping out great.

Report a concern   August 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was amazing! From the check in process to every single nurse and pediatrician, the food. It was THE best birth experience I could have ever had. I wish I could call everyone out and give them kudos, but literally everyone was amazing!

Report a concern   August 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone genuine and professional!

Report a concern   August 26, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I felt like they took very good care of me. The nurses on the postpartum unit are excellent and need to be recognized for thier superior treatment of patients.

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everthing

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was very friendly, respectful, and took time to answer any questions. Also, the facilities was very clean.

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

a

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Felt like home. Easy process. Nurses were great. I had my doctor and a Chaplain come in and pray with me. It was very comforting.

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

the staff was very caring

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the staff are so helpful and very kind.

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was quick, friendly and easy

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I recently had outpatient surgery and the entire process was exceptional - from the smiling registration team at the front dealing with construction chaos to my surgical team to post-op - everyone was genuinely friendly, cared about my comfort and kept good communication with my family. Thank you!

Report a concern   August 25, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Through referral

Report a concern   August 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every one was very friendly. They gave out information to my family to assure them I was safe. From the beginning to the end I was very grateful.

Report a concern   August 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Attention to detail and caring service

Report a concern   August 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very nice and helpful. Also the check-in process was easy and quick

Report a concern   August 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff. Made me feel relaxed and comfortable


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