Customer Testimonials
Great salesperson, installer and phone support
Courtious and professional.
Everything is very easy to understand and use. Every person I have dealt with has been kind and courteous, always willing to explain and answer all of my questions.
Friendly employees and easy to use product.
Because of this stair lift, I am able to continue to reside in my house and have no fear of
falling using the stairs to get to the basement for laundry and other necessities. Highly recommend this product.
Everyone who comes for the twice a year service have been very nice.
Well made equipment with friendly service.
professional and friendly service. Answers any questions we have. Comes 2x a year and very thorough
Very reliable & easy to use!
Scheduling my service was very easy and quick. Technician was very polite and professional.
Kept me informed as to any issues with my elevator.
The stairlift was installed at my sister’s townhome. I’ve seen pictures only; but my sister seems very happy with it. She says it’s sturdy, quiet, and doesn’t take an overly long period of time to travel up or down the stairs. She was concerned that it would be extremely slow! lol
Thank you! The sales rep and installers were very nice and patient with her questions.
Rating says it all. So far excellent product and service.
Staff & Technicians are very courteous & professional. Product is second to none.
Products, so far, are excellent! Installer was attentive to details and did a great job.
Lift that arrow put in was done professionally and works great
Service is always Johnny on the spot
Nathan was very helpful. He answered all our questions and made suggestions based on our circumstances. The chair we ended up purchasing is wonderful. It allows my mom to use her basement, which is something she hasn't been able to do for a while. The installer was courteous. He explained everything to my mom so she could understand how to use the chair. If you have any reservations about Arrow Lift or stair lift chairs, know that you shouldn't. These are life-changing.
It works great. I just did a great job installing.
The chair is absolutely perfect, LOVE it so helpful for me. The gentleman who installed it was very polite, friendly and respectful would recommend to anyone. Thank you all so very much.
Sharon Haubenschild
Great service
Great customer service.
No problems and service has been good.
I have used arrow lift for years absolutely best company ever, love the product and especially the after service .
Scheduled maintenance. Service providers friendly and efficient.
Good product presentation from Charlie. Great to be able to go into the showroom and see the two models Arrow lift cells and actually use the working models. Once the chairlift was received from the manufacturer, it was installed quickly. We are very happy with the product and Charlie's customer service.
Equipment is well designed and fabricated. Installation went well. Not happy about communication with Arrow personnel.
The technician was on time, polite, and helpful in responding to several questions and concerns.
Quality after installation service.
User freindly
Good product works well pleasant and help full sales person installer on time and a good job on his work very happy all around
They work. And if/when service is needed, it is done.