Customer Testimonials
We love our new bikes. Great staff with great recommendations. Couldn’t be happier with our purchase and the service that we received.
Among the positives is bike knowledge, no pressure and really getting to know the customer, ME! I really enjoyed the experience with this two man crew inside the store. I am the type of person who does a lot of research on a product to really understand the ins and outs of my purchase. They were very helpful to clue me in to the right purchase for what I am intending to do with my bicycle. At first, I was leaning towards a mountain bike because I am from Colorado, had experience with a different mountain bike brand there and thought that a fork shock would be a good way to go because of my previous experience. I couldn't have been more wrong and Dean gently explained why. Moving to Florida and doing commuting and light trails meant that I should steer away from a mountain bike because it wouldn't be as comfortable as what I was previously doing with my Gary Fisher mountain bike. I test rode a mountain bike and two other hybrid bikes and instantly felt the difference. Eventually I settled on a Verve 3 Disc. After two days of usage and more than 40 miles of riding, I can see why I was gently nudged to this purchase instead of a mountain bike. Bottomline Positives: Trek Bicycle engineering, Dean's Bicycle Wisdom and Trek Warranty.
Great quality and extremely helpful!
Great service
Fast professional service
Had researched. Had what I was looking for
Courteous and welcoming staff
Highly skilled bike mechanics
Thank you for helping making a 10yr old little girls birthday a happy one. Your staff were so helpful and kind it made the process easier then I could ever imagine. Thank you.
The staff genuinely cares about my bike and they are very accommodating when I need a tune up.
Love my bike. Staff helpful and knowledgeable
Personal service that was helpful and efficient.
The service staff did a great job on maintenance work needed on my Trek Domane! They were very attentive every visit. I highly recommend this location!
Staff is knowledgeable and friendly.
first time customer. New to the area and having a shifting problem with my road bike.Treated me professionally.Straight forward,cordial and quickly. They fixed my bike to great satisfaction.
Friendly and knowledge of products
Knowledgeable about the products sold, good interaction to make the right purchase
Fast and professional service!
The manager/owner was courteous friendly and easy to deal with. Took care of all my needs answered all my questions while greeting all the other customers walking in the store.
I liked the personal attention by Dean in explaining various features of the bike and how to service it. I also liked the financing option, which was quite essential for me.
Convenient location and friendly staff.
Very happy with service and workmanship. Professionally run store.
Thanks Dean.
Great customer service
I appreciate good service and Dean was very helpful and accommodating!
Friendly and professional
Very professional. I like the way you selected the right size bike for me and one that is well suited to the type of riding I hope to be doing. Also liked how quickly bike was set up and accessories were installed and i was out the door in no time
Trek bikes are well balanced and fun to ride
Good selection and great employees!
Fast and efficient
Staff was very helpful in both advising what needed additional work; as well as reviewing everything covered in a bicycle tune-up. Services were delivered before the promised completion date, & notifications were timely advising progress on the work required.
Very prompt excellent service despite being extremely busy. Thank you.