Customer Testimonials
Great customer service, answered every question, no rush. Allowed me to reserve a bike in stock and pick it up on a day convenient to my schedule. Nice people to work with. 100% recommended.
I had my Trek in for a basic service and it rides and shifts like a dream. Thanks!
Friendly, honest, and reliable!!
Everything
Quick service! Even though it was just to fix the bike tire that went flat. They took care of it right away. I really appreciate it. Even though you guys didn’t make hardly any money on it, they still took the time to make me feel important. Thank you
Excellent service
Honest advice, quick service, quality products
great service! always willing to answer all of my questions too!
Very caring thoughts what fits best for me. Good listener
Super helpful friendly staff with extensive knowledge on cycling. It was a pleasure speaking with Mark and Frank. After my recent/first experience at Bryan’s I can confidently say I found my new go to shop for all my cycling needs.
They did an excellent job.
Repair
Excellent products and knowledgeable store personnel
The guys were very nice and did a really good and fast job at putting my bike together. Reasonably priced. I would definitely come back to them again. I also liked that they notified me via email and text that my bike was ready.
I love this shop and always have since the day I set foot into it. Small and attentive! Small and attentive. The owner rides. The owner loves to ride. The owner loves to see you ride! I say this because I know this. I know it going on twenty years and dozens of bike repairs and two high end bikes purchases later. Plus this shop made the brilliant move to go ALL TREK. Trek is as good as it gets and one brand choice covering all aspects of best performance possible makes deciding what to perform with, simple and basic. These guys will get you to the top of Storm King and all mountains over and over and over again. Most recently they aced a DROPPER POST install onto my Trek Super CALIBER. They LOVINGLY BROUGHT MY 98 CYCLO CROSS BRAKES BACK INTO HIGH PERFORMANCE LIVING. They managed to find me a new Trek Domane in the middle of a raging pandemic that fits me to a tee and if that were not enough, they just brought me up to speed into the eBike world, once again fitting and finding me a sweet Trek Allant. They treat my bikes as if they were going to ride and commute with them themselves. I'd be lost without this shop in the Storm King area. If you are not a local take note when you stop in: The best Pizza on earth is 5o feet away from this shop. Eggplant!
Service was timely and failyr priced
The great staff.
Bryan's Bikes is a great team to work with. They are flexible and fast. My bike needed major work and now it feels like a brand new bike.
Friendly Staff and Quick Response
Everything
Well informed and helpful staff
Great service! Fair pricing.
Very communicative, helpful, knowledgeable. My bike feels great!
The work was done when promised. The tune up gave me a 'new' bike. I look forward to working with Bryan's Bikes in the future.
Superb service from beginning to end in our search for bikes for our grandchildren.
Michael McLain
Always courteous, efficient and reasonably priced.
Fast friendly service
Everyone is really helpful.
Honest advice , great service .
purchased a trek 820 for my son. He was very happy with the bike after we go the bike home he was excited so we went on a bike ride. He loves the bike. I would like to thank Bryan’s Bike shop for there help and assembling the bike they we very professional.