Customer Testimonials
A knowledgeable, helpful, and professional staff who are pros at diagnosing and fixing problems. And their pricing is extraordinarily fair!
Frank and Mark are fantastic! Bought an emtb from them and they could not be more helpful, patient, and super friendly. We came down from Boston to specifically buy from these folks after another family member had a great experience. Just wish we lived closer so they could be our local bike shop! Thanks for the bike and the help!
Staff got my bike in for service even though they were busy. They tuned the bike perfectly and didn’t over charge me.
Incredibly helpful!!! They took my bike in for an emergency repair so I could take it on vacation and I was incredibly grateful! They are Super knowledgeable and do great work.
Best customer service ever!
Easy and fast to repair bike at reasonable cost
The ease in having my bike evaluated and updated. Also the staff was so nice as well as competent !
Knowledgeable and very friendly team.
Great service Will recommend to others who need assistance and giving their bike together
Excellent quality
Outstanding service. Extremely knowledgeable technicians. Frank and Mark reflect great credit upon Team Trek
They are a great asset to our small town, friendly skilled bike repair every time we need them they take care of us and get us back riding quickly. Very much appreciate this great bike shop!
Thanks for the tune up in the quick turnaround got me back on the trails I appreciate it great service and a real good price
Very helpful and professional service
Bikes fixed on the spot. Assisted me in buying a bike and trying a couple of models out. Friendly, professional, and courteous service!
Frank and Mark are wonderful. Super knowledgeable. Highly recommended.
Friendly and knowledgeable about the bikes they work on. Been dealing with them off and on for years. What they quote you is what you pay.
The professionalism & knowledge of all who work there. Everything you need when starting out as a bike enthusiast and everything you need to upgrade your bike.
Fast friendly service!
Spent the time with us to help choose the correct bike, fit us properly and are very patient. We went in to "learn about bikes" and left with two bikes and the needed gear.
Was a pleasure purchasing experience
Dot and John Pinckney
Incredible service. Explained everything in detail that was going to occur during the bike services. Super clean shop, impeccable service, great turn-around time, and even personable recommendations in future bike services. I would gladly take my business here before any other option. Even worth the drive of coming from the city or rural areas.
Would give 11/10 if possible.
Great service super friendly love my hometown bike shop!
Easy, but thorough.
Very fair, great service, better people!!
Quality service at an affordable price.
These guys are the best at what they do and always willing to help with any bike questions or concerns. I highly recommend them for your bike service needs.
All. Highest quality of work and materials.
I’ve had 3 TREK bikes and all we’re purchased from Brian’s bike shop in Cornwall, NY. They are what you expect from a quality dealer but is so hard to find these days.
The owner and bike tech are the nicest guys and are very knowledgeable. They make buying a bike easy and fun.
I would recommend them to anyone looking for a quality shop and knowledgeable staff. You can tell they love what they do.
Tom
I recently had them put together a bike I had ordered online. I felt a bit guilty, but Frank gladly put it together for me, made any adjustments I needed, and made sure it was all set up safely. I will always go to them for any bike issue, and their service could not have been more professional.
Love how personable we are treated. The honesty of what we should buy or shouldn't buy whether it's bicycles or extras. Love that they are willing to help and spend their time as if we are old friends in need of assistance. Prices are right on point so no need to expect "price gouging ". Great people!! Much rather spend our money at an establishment that has so many positives.