based on 4929 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality workmanship. Knowledgeable staff. I trust them.
Helpful competent technicians.
Friendly, helpful staff. Good selection of bikes and accessories.
Great customer service! Fun environment.
Your staff is very friendly and accommodating, your techs are top shelf, and my friends and I love an after-ride beer at the shop!
Such a welcoming place. The service team, the coffee barista, sales folks and even the customers bring about a small town feel.
I brought my bike in to get the brake adjusted and they did just that - happy customer.
Everything. Clean precise knowledgeable and just nice folks
Friendly staff, good selection of products, terrific beer/coffee bar, great location right on the W&OD Trail. What's not to like!
The team was very honest and friendly. My tune up was straight forward and very quick.
Everything! Wonderful mechanics who will check out problem on the fly, bike-smart staff, great vibe.
I recommend you guys to everyone, and just did, yesterday.
Friendly staff, knowledgeable, nice atmosphere
Thanks for always being there!
Tom quickly diagnosed and repaired my flat bike tire, helped me install an accessory, and provided some bike care maintenance tips. The service at The Bike Lane is fast and professional with very knowledgeable technicians and sales staff. I highly recommend purchasing your bike and accessories here - they stand behind their products! The beer is good too!
Bikes, coffee and beer... What else is there?
I liked that there were not too many products to choose from. It was not confusing. Very simply process.
The e-bikes are a BIG plus. Good, helpful service.
Better stock on hand of clothing accessories
Great vibe and great folks! I had a major overhaul completed and my bike was set up beautifully! Parts took awhile- not a surprise these days- however the quality of the rebuild and recommendation for new bits was perfect. I highly recommend this shop
Great store, good beer
The products and services @ the Bike Lane are very fine.
Great service
Friendly staff
Great customer service!!
Service and people are fantastic..parts (tires and tubes) inventory is short. But I understand that challenge. And Ward is the Man!!
Great service repairing broken wheel. Richard used my Bontrager carbon wheel warranty and got my wheel replaced under warranty. Then they performed a full tune up and some other minor service.
Friendly knowledgeable staff. Good inventory. Great location. Responsive service.
Trusted advice, deep knowledge and great repair service.
Qualified team answering all question and making intelligent recommandations the Best!!
Outstanding employees!
The staff is so helpful and genuinely nice.