Customer Testimonials
excellent all the way around!!
Great customer service, knowledgeable,
Great service department! Very friendly staff and a large open store that makes a cyclist (even a goofy recumbent cyclist) feel welcome!
Excellent service, totally helpful with complex problems, creative options for solutions, fair prices
They sell the best brands and their service is exceptional.
Polite, knowledgeable service
We have worked with Tim and Josh on multiple bike purchases, and they have always taken great care of us. Thanks, guys!
Best shop in town!!
Very happy with the turn around on my service. They addressed my concern and much more. Thank you!
The Bike Hub team was very helpful getting my nephew set up with a helmet and his first bike. Thanks for the help! Awesome memory for both of us!
I was very impressed with the quality of work that was done and the fact I was able to make an appointment. I dropped my bike off and picked it up the same day. Other bike shops will hold on to your bike for two weeks to give it a tune up. great job. Thank you.
Friendly and enthusiastic about what they do
Super friendly, knowledgeable folks working at the shop. Very comfortable having any of the bike mechanics working on any of my bikes.
i have always loved these folks since their early days sharpening their teeth at a local bike store prior to starting the Bike Hub. Chris, John, Josh, Chad, and numerous others that all deserve recognition...great people and great work.
Thanks guys, enjoyed stopping by Saturday!
The Bike Hub is the best shop in the northwest, end of story!!
We don't live in the area. Bike Hub was highly recommended by the guy driving past who helped us after we got double flat tires. We walked into the shop and were warmly greeted. The shop had the new tires and tubes we wanted for two bikes. They were also able to immediately replace a frayed cable. The bike was ready just four hours after dropping it off. And they even gave us a free biking map with recommendations to ride the Centennial Trail - which was a great ride. We were told that this is the only bike shop in town to visit and it's easy to see why.
Quick and efficient service.
Always welcoming and excellent turn around time for repair needs.
Staff is helpful and kind.
I Always refer bike hub!
They were very friendly and knowledgeable. All of my questions were answered and there was no pressure to purchase anything. When I had to take back a deposit because of health issues, they were very understanding and there was no animosity. The shop was fantastic: lots of bikes at all price points so there is something for everyone. In house repairs/tune up service, and a pretty convenient location. I will be back!
Quality work and not overpriced, excellent help without any issues
Very friendly, knowledgeable, and committed to helping me find the right bike/accessories for my needs. Much appreciated!
great service and so happy to have an awesome bike store in liberty lake!
Just bought a Trek Checkpoint SL5. Everyone was very knowledgeable and helpful. I’ll buy my next bike there, whenever my wife lets me get one.
Great service, great bikes!
Super helpful when coming to look for parts!
Thank you for fixing my bike! Fast service. Exceeded expectations as far as being able to help problem solve my shifting issue and getting my bike back quickly. I will definitely be back! I'm so glad that you opened your shop in LL :)
Great quality in Trek bikes, Prices are affordable compared to other top brands. Great service, Friendly. Bought mine during Trek Sale got $100 off!
I like that I can order what I want. The people there are great. It's like Cheers, everybody knows your name. Fast friendly and good service.
great people to work with, excellent work on the bike, very quick as well
Staff is very nice and helpful.