Customer Testimonials
You always prioritize local athletes and customer service is always very helpful.
Knowledgeable, complete service in buying new ski boots.
You're the best! What more needs to be said!
Went to great lengths to make sure boots fit right. Bryan and Brendan were awesome to work with.
Most knowledgeable, professional and customer centric staff in MTN shop.
Above all the others.
Best boot fitters who take hours to get it right the first time.
Overnight ski servicing is always done by right
Great ski tune
Good equipment and knowledgeable staff… what more do you want?
After a disasterous airline trip that included an unplanned New Years Eve stay in a crappy hotel in Salt Lake City, and airline employees that flat refused to help when clearly, they saw that we needed it, getting fitted for ski boots by MJ and staff was such a relief.
I received the customer service anyone would expect when making such a large purchase: it was engaging, educational, fun and finally rewarding when I was able to try out my new, custom fitted ski boots.
In fact, as my purchase took a good amount of time, I witnessed every customer next to me receive the same attention and level of customer service I was receiving.
If only every (major) purchase was this satisfying.
M.J. is the best!
Harry is the best bootfitter in town!
They did a great job getting my ski boots just right! They stand behind their boots! I would recommend them to anyone!!!
Jody Lindemann
Service was special, patient with us and wanted to make sure we got the proper gear
MJ and your staff were fantastic even after the sale and they worked with me to get the boot fitted perfectly. Highly recommend Steamboat Ski and Bike Kare.
Excellent attention to boot fittings! The best!
Got new boots with custom foam liner and footbeds. I have size 10 feet with AAAA heels, so my feet are a challenge to fit into any kind of shoe, much less a ski boot.
The fitters at the shop took a lot of time to make sure my foots fit great and I know if I have a problem, they will fix them fast.
I'm skiing like a boss in my new boots.
MJ did a wonderful job fitting boots for my son Nick and today we bought two pairs of skis from Foster. I have worked with your shop for years and am impressed by the level of expertise, the thoughtful advice and the lack of pressure.
Name removed
Great service, very friendly staff.
Thanks Harry for all your help…
YES!! Already recommended to 5 families today after the great service we received from Landyn (upstairs)- we bought 3 sets of skies and had 2 tune-ups. Excellent service- she even texted us after normal hours when she finished tuning up everything at 10:00pm (which we had asked and she said she would do that for us so we could pick them up so we could ski first thing.)
Definitely put the customer’s need first- great Ambassador/employee. Above and beyond customer service from Landyn-example We were getting a new set of binders and the wholes didnt match, before doing anything to the skies Landyn called us to explain the situation and asked if was ok to her to drill new wholes and epoxy the old wholes. That was also awesome and we appreciated the entire experience and that alone was Awesome Customer Service.
very friendly and knowledgable staff
The attention we received from MJ was excellent. He certainly knows his stuff!
Excellent service and product knowledge. Entire staff at both Downtown and Mountain stores are fantastic!
Great service
MJ, Tazi and Brian were great with a custom boot fitting despite a very busy day. A very professional, courteous, and kind group of guys. The best! Thanks so much.
this is without a doubt the best place of its kind. Harry and his team of experts will get, fit, and equip you
with everything you need (and nothing you don’t). if you’re in the market for boots (or bikes) - go here.
Great, friendly service. Excellent products.
Personal service by sales and repair personnel.
MJ is a great boot fitter.
Love the personal attention that the guys in the mountain ski shop extend to your customers. Brendan, MJ, Tozzi are all great employees. Do what you can to keep them because they represent your company very well. They are all focused on your customers satisfaction and always take time to answer questions whether it results in a sale or not.
You guys rock!!! I wouldn’t dream of going anywhere else for my gear!
Knowledgeable and pleasant staff. Good selection.