Customer Testimonials
Harry and his team were amazing. They are experts in boot fit and ski recommendations. They provided “A”level customer service which is so rare these days! I highly recommend you visit them for your ski and bike needs!
Really awesome store especially this one dude who works there named Andy
Amanda couldn't have been better in finding the best new ski boots. She was thoughtful, took her time and made sure she kept my needs front and center.
Ski boot fitting and adjustments. My boots are the most comfortable one I ever had. Also love my skis
Every lady is great, especially Amanda. You are our new “GoTo” ski shop in SBS
Customer service was fantastic. Super friendly and helpful.
Professional knowledge and service
Friendly and most important well versed in the product lines and what is best for you.
People are very friendly and knowledgeable
Super helpful staff. Quick turn around on ski tune up and quality job.
Great timely service!
You always look out for me, thx!
High touch service, with none of the arrogance that you can find at other ski stores. Thank you!
The best in town! I don’t do business anywhere else!
First rate service, knowledgeable folks who want what is best for the customer
Knowledgeable and effective staff for both service and sales. We have been customers for over twenty years and every interaction has been first class!
Between MJ and Brandon I finally have boots that fit!
I'm a III+ skier that was having a REALLY bad day.
I came in with a bone bruise on my left ankle from mountain biking and a pair of virtually new boots ( that I thought fit correctly) but came to realize were actually one full size too big.
MJ started out explaining why the boots were too big and put me into three different boots to find one that actually fit correctly. He then made molded foot beds as well as two 'doughnuts" to protect my ankle bone to add to the great fit.
He was off for the next four days so Brandon took over for him, He was patient ,listened to me about the "hot spots" I was feeling (after skiing on my new boots) and fixed each one over the next three days!
MJ and Brandon were excellent to deal with! They were kind ,patient and extremely knowledgeable at their craft.
I normally have the patience of a knat but I knew if I wanted boots that fit correctly I'd better stay calm and not rush them. I stayed quiet and they calmly made boots that fit!
A big shout out to Toz for allowing the safe integration of my bindings and boots due to the fact the new boots were one full size smaller than the originals.
This whole process was a royal pain in the butt!! It took hours but was definitely a case of you've got to " pay to play".
You pay with money and time which are minor inconveniences to actually wind up with boots that fit, are comfortable,will last and allow you to ski better than you thought possible!
MJ ,BRANDON and TOZ.......... you all made a bad situation GREAT at an extremely fair price, I thank you so much and will be back in April to let you know how all is going,
I never write reviews but these guys deserved one!!! I rate them an A++
Rich "Rocket" Weinberg
spots
The detailed care and time.
Ben is great….
I brought in some older Dynastart Legend skis for my 6-year-old, to have the old rental bindings remounted. They didn't have the right jig but Landon called me and we talked about just getting it done freehand and they pulled it off. Good communication and service from Thomas to Landon and now the skis are perfect for what my daughter needs. Some people won't even mess with older skis but they took care of it and knew what they were doing with the remount. Thanks!
Just a great team effort with an outstanding loyalty to their customers!
Highly recommend them for any skiing/bicycle needs, whether new, upgrade to fine tuning, complete organization.
5 STARS//
Diamond Dave
Had boot fitting and everything was fantastic. Everyone was extremely knowledgeable and helpful. Demo skis were great too!
Amanda was awesome. Kind, patient, and knowledgeable.
The great staff is what keeps me coming back. Tazi is the man all around, MJ and Will (and the rest of the boot fitting team) are steady great and patient. All around great team and great service.
Superior service and workmanship. I wouldn’t shop anywhere else
All are wonderful. Especially the boot fittings and the boot fitters !!
Trustworthy
Great staff, friendly and very helpful
The staff provides the highest level of customer service. We’ve rented skis at Ski & Bike Kare over the past 20 years (at both locations) and the time they take to insure that the boots are a proper fit is greatly appreciated.
The ability to reserve equipment in advance (and with a discount) online is a great. They are happy to help with any equipment adjustments and genuinely want you to have the best rental experience.
We look forward to our next visit!
First name removed F.
very helpful and know what your doing & great ski boot tech.