Customer Testimonials
Good merch, reasonable prices, very helpful staff, free tune ups.
Staff is always pleasant to work with and we found everything we wanted.
Service jumped right on my minor repair and got me back on my bike quickly.
customer service, bike maintenance, great advice concerning bike purchases and set-up. And its a friendly place to shop.
Helpful staff that if they don’t have in the store will order item for you
Fast service. Specific details on work needed before work was performed.
Mike was very helpful in helping us find the right bike for our needs. Melody was also very helpful understanding their buy in program and how to load the bike into our SUV in a way that would protect it from getting out of adjustment.
Laura at the Devine Street store helped us find the bike we needed at the Irmo store.
Great teams in both stores. Would highly recommend both stores to friends and family.
Walked in with a problem rear tire. They worked with me until we found a solution! Took a ride this morning on some extremely rough terrain, and everything worked well! Can’t say enough about the customer service!
Good service and fair prices
Customer service is always GREAT at Outspokin.
These mechanics were great!! Even though the day was done and they were closing up shop, helped me out by diagnosing and doing a break bleed. High recommend.
The staff was very helpful and friendly.
great bike shop. Brian and his staff are the best!
Great staff, very helpful and knowledgeable. If you’re looking for a new bike, repairs, parts or accessories, def go to these guys. They’re experts.
Professionalism! Knowledgeable and friendly staff. A good selection of products. Always someone willing to help.
You guys know the products and are passionate about them
Great and very friendly
I liked everything that was done for me
Very personable
I have always been helped and taken care of every time i come in or call the store. It’s the only shop in town that I’ve been treated like family. I will continue to come here as opposed to other bicycle stores in the area. The staff really knows the product they sell and truly care about the work they put out on the streets.
Amazing selection of infant helmets. Customer service was top notch. Will definitely stop in again for any bike needs.
The environment was very friendly, they took care of my needs, and I have a new bike that I am extremely happy with. The only bike shop I will go to from now on.
great people
Staff members were super nice and helpful, both on the phone before we came in and then in person.
Quick turnaround time. Much appreciated.
Extra friendly and prompt service
The staff is incredibly nice, and enthusiastic about what they do. They rehabbed two of our bikes in 3-4 days, and their work was exceptional.
Everything! Literally. I hate that bikes are hard to come by these days but I’m thankful for the service department for all the “fixing” they have done on our bikes and I’m thankful for the sales staff for helping us get our sons on bikes. Everyone is so helpful and knowledgeable.
Quick and quality repair
The employees are very helpful and knowledgeable about everything in shop. Never had any issues with any friendliness with the employees or anyone in the store. Great people.