Customer Testimonials
very nice and helpful staff
Excellent people skills and service model.
Dax is cool. Now that I am all set up, I am stoked for this season! Dax, can I go backcountry skiing with you?
Thanks!
Kyle
This is my first time to the cherry lane store and the folks were as nice as the ones downtown. I need to think about it but I think imt is my favorite retail store in Boise. I love the selection but service has always been great and employee retention really adds to that. I am not in there all that often but I feel like I know many of you.
Everyone is always very helpful and knowledgable. Service is always efficient. Very pleased with my bike purchase and after sale service.
Name removed
iMT is my local shop for top notch bike products, backpack and ski gear. Knowledgeable folks, great products, and a fully Covid vaccinated staff!
Big store, good variety of bikes, clothes, gear etc… and salesperson was very helpful and personable
I wish you had a bike for me because your store is my favorite. I found a bike that was the same as what I had on hold at your store, but also had air shocks so I bought it.
Excellent customer service! Ordered online and shipped the same day. Easiest transaction ever and highly recommend!
Got my order quickly
I really liked working with Idaho Mountain Touring. I ordered a discontinued Swix beanie from them, it matches my backcountry skiing wardrobe perfectly and I was so excited to accidentally find it. They promptly emailed me after purchase, letting me know that the hat had be stained in storage and it was the last one. They included a photo. After chatting with them I decided to go ahead with the purchase. I really appreciate the communication. I dropped the hat in some OxiClean when it arrived and the stain came right out in 10 minutes. It's a perfect, brand new hat now! Such a wonderful company. They really take care of their customers. I will be a customer for life. Thank you so much Idaho Mountain Touring!
I appreciate buying from a store that is staffed with knowledgeable workers.
Very kind and efficient help. Very knowledgeable . Overall Great Experience!!!! Thank you IMT😊😊
You guys have a wide variety of gear. We thought even better than REI
Great local shop. Excellent communication after purchase on coordinating local pickup. Note- I didn’t see an option to choose which location to pickup. Not sure if that was user error on my part, or if choosing isn’t available.
I always find what I'm looking for! This time it was a Rumpl blanket for our son's birthday!
Great selection, friendly staff. We just stopped in during a vacation to Boise…but the store is now on our list the next time we are in Boise and have outdoor needs.
I was in pinch for a part, Idaho Mountain Touring not only has it but got it to me same day.
Fair pricing, fast delivery
The sales staff is always polite and responsive. They also seem to know a lot about their products. Always a pleasure to shop at Idaho Touyring.
Good selections
Very helpful store personnel.
Excellent care from your staff.
Dex did a great job. Love my Gazelle ebike.
The staff is top notch
Very useful on time I see where my product at trekking
Great selection, incredible, knowledgeable, helpful staff.
The bike shop helped me tune up and ship a bike. Very helpful with an off the menu request.
great service from really good staff and I walked out with high quality stuff for all three things I walked in to get.
Outstanding staff/great selection of cycling and outdoor gear.
I'm happy to share my opinion with you and your staff but I don't want my name publicly shared.
Thanks again, most recently for the annual tuneup which keeps my old Trek running like a top.
Name removed