Customer Testimonials
I had customer service order a tent for me and when there was a problem with the order she was swift to fix the problem and expedite my product.I worked in the outdoor retail industry for years and they help you get outside no matter what. Excellent customer service!
Staff is always helpful and knowledgeable. IMT is always my go to for biking needs.
You were recommended by one of my friends who said your staff would be well informed and helpful. We were shopping for our first set of snowshoes. We had shopped at a competitor whose staff just pointed to where they were located with no follow up.
Your staff pointed the way and one of your salesmen who was quite knowledgeable about snow shoes explained the pros and cons and helped us find a pair in our price range. We will come back again when we need outdoor gear. Love the store and the variety of equipment you have. The staff was both helpful and knew about the products. Great job!
Fast delivery and excellent communication with customer.
Speed of shipping!
Great products at a good price and outstanding customer service!
Found the item we wanted, on sale!
Excellent customer service
Knowledgeable staff
Pleasant, helpful staff
Had the items I needed for xcountry skiing
Friendly, knowledgeable staff and great selection of goods!
Prompt delivery, delivery notifications
I went in specifically looking to replace some Kuhl brand pants that I had worn out. I was very pleasantly surprised to find a decent selection of pants in my size. The staff was just the right level of Helping/standing back, and the store appeared to be very well stocked. Even if you’re not looking to buy it’s a really cool store to wander through.
I ordered the item online and it was ready for pickup when they said. Same great experience as usual.
Best bike shop in town.
Shirt arrived faster than I expected
Services are always fantastic!
The staff is very knowledgeable, and super helpful
The person who assisted me was absolutely awesome and helped me get all the gear I needed and answered all of my questions! It was a great experience shopping there.
fast service, good price, Just what I needed!
Great service.
The Hestra leather gloves I bought have been great. I have been looking for a pair of gloves with leather palms for extra grip on my xc ski poles. These gloves provide both the grip and warmth I was looking for.
Thanks again for help on a great product.
Craig
Very Friendly and accommodating
The knowledge of the staff
Excellent product, quick ship and great communications on my order processing and shipment. Thanks!
You’re service is outstanding.
Service, good quality goods
When my husband and I needed help choosing the right cross country skis, staff members worked together to answer all our questions and to do the research necessary to make sure we got the right skis and bindings for my skill.level and the terrain I'd be using them for.
Very helpful feedback on a product I was considering purchasing. Purchased due to conversation had with staff
Knowledgeable staff.
Great quality inventory.
Longtime lover of IMT
Awesome product
Knowledgeable, helpful and overall good service with fair prices.