Customer Testimonials
Good products, great people and customer service!
Efficient and professional. Very pleasant to deal with. Thank you
My father-in-law's walker needed adjustment, and we were told that a bike shop could help. Coming from a doctor's appointment for him, his walker was in the car, and we were driving pass and decided to try. You kindly stop to help. Very impressive because you could have said make an appointment. You fix the problem in minutes, and the price was very reasonable. Thank you.
Very helpful, welcoming and kind.
I drove all the way from Naperville to George Garner Cyclery in Libertyville to work on my bike. Excellent, consistent service. Purchased my bike there many years ago. Pricing is very reasonable. Don’t rob you like other bike shops. I’d make the long drive over again. Well worth it!!!!!
Customer service very friendly. Thank you
The employees are great. very friendly. super helpful. .
I brought my bike, and was planning to drop it off, because of the front tire not holding pressure.
Techniclan replaced tube while I was waiting. Thank you!
Excellent customer service. Good range of product selection
Everyone always takes the time help and very friendly i brought my bike in to have tires changed and was done in a hour!
Personalized advice from Ryan
Staff were kind, patient, and knowledgeable! They made me feel comfortable and helped me with find a new bike.
The floor is loaded with many items that you would possibly need.
Great customer service acknowledge.
Customer service. Zack was awesome.
Staff knowledgeable about product and very helpful
Personalized service. Knowledgeable staff.
The staff is EXCELLENT. Always there to help with giving feedback when deciding to make a purchase. Friendly!!!!
Everybody is extremely helpful, and looking to meet your needs and not sell you the highest priced item
Knowledgeable and responsive personnel
Prompt thoughtful service. Not pushy.
The people are always friendly, knowledgeable, efficient. The store is nicely laid out with good selection of products. Oh and the store is in a handy location with plenty of parking.
Friendly and professional staff
Great service! Quick turnaround for repairs, knowledgeable and friendly! We've been having our bikes serviced here for years!
I had a great experience getting my bike serviced. Your team was kind, stuck to the promised timeline, and even went above and beyond by quickly resolving a specific issue so I could have my bike ready in time for a race. Really appreciated the reliability and attention to detail!
Services were quality, very thorough at a fair price.
Sales guy was great helping me with shoes. He was very knowledgable about all the different shoes and even specifics about how they fit. Definitely will be back.
Readiness of staff to stop working on bikes in repair and direct their full attention to walk-in
folks looking to buy or for advice or other assistance.
Always very welcoming.
Technically sound.
Well stocked.
Everyone was very nice. Seems like they knew what they were taking about. Had lots of patience
This shop did a wonderful job on my bike! No surprise they were so busy. It was worth the wait.

Customer service was excellent.