Member Testimonials
Kids activities, sports, and low cost childcare
Most everything.
I like this location wish it had a family pool
Friendly family environment. No fluff.
Everything I need is in one place, super-friendly staff, great programs.
The only thing that would be great is the pool temperature: turn up the temperature in the pool area 1 or 2 degrees and it'll make a huge difference! My kids take swimming lessons and after half the lesson, their lips are blue and they're shivering. Even I am cold when doing laps.
Everyone seems to b friendly
I like that they offer me what I need when I want it. But your survey is not comprehensive. What do I not like? I don't like the new construction at Waverly--it's odd. I also would like the cycling room floor to be mopped. Thank you.
Always a positive energy
It's helpful to have a more affordable childcare option on days when schools are closed. My daughter had FUN.
Family atmosphere, friendly attitude of staff, parking location, and awesome instructors.
That it's for the whole family
Give me the opportunity improve my health
It offers activities that fit my lifestyle. It is well appointed, up-to-date, clean and safe. The staff is friendly and helpful. The parking is convenient. Enough said.
The classes, the open workout space, fresh air
The sincerity, encouragement, helpfulness and kindness of the trainer as well as the atmosphere.
From the minute I walk in the door until I leave I feel welcomed. I especially love the senior classes. Linda knows how to challenge us!
The environment and the equipments!
Friendly staff
Helpful and kind staff will to do extra also great programming for kids
very organized
I like the range of group fitness classes offered, the quality of the instructors, the cleanliness of the facility, and the diversity of the membership.
Variety
I love the convenient location from downtown Baltimore. I am able to get my workout completed in a reputable fitness facility and organization and feel safe. I wish it were in the heart of downtown, but it's location is ideal from work to home. I live in Hunt Valley and Towson is my closest Y destination, but this works for leaving work at the end of the day and fitting in my fitness goals.
the fellowship with ALL of Y MEMBERS make you feel Like FAMILY
The facilities are clean, modern, very nice! Great range of equipment. Great trainers!!
very friendly and helpful staff
I love how the Y is always giving back to the community by hosting these types of events.
Lots of equipment, friendly, helpful staff.
I like the comradery at Silver Sneakers class. it's our lovable Linda's House of Pain.

Beside customer service being able to have access to everything