Member Testimonials
everything
Ariete of classes. Excellent instructors.
Very helpful and welcoming staff
Good environment. New management is professional. I told him the weight scale was not working and he had it fixed immediately.
Thanks
The sense of acceptance and community, no matter one's age, color, capacities/infirmities. And the instructors are great!
My daughter is 18 years old and the environment is safe and very family friendly. I feel safe letting her go to the Y all hours of the day with or without me.
Inclusive, many amenities, a great social hub built around wellness and wellness education
The Towson YMCA is warm, welcoming, kind, compassionate, and centers around family. We are so grateful for our time at the Y!
The family atmosphere
I love that my entire family has access to whatever type of activity they're looking for, without being tied for to one location. The staff, instructors are very friendly, as well as knowledgeable, about many aspects of the ins & outs of being a member. That knowledge allows to answer almost any question you have. And if they don't know it, they know where or who to send you to for information.
Good experiences
The thinking they have for the kids to do
I like the professionalism from site management and customer team..
Good communication (appreciate the text updates on opening and closure times) and good value. Team is always friendly.
Physical & mental enhancement
Joining the Y enriches your life !!!!
The play area
Very nice staff and they have a lot of programs and nice equipment for working out .
Have not started classes yet, but your staff gave me a tour, the young lady ( who was training I was very impressed with both of them ) was excellent she made me feel very comfortable as a senior Explain everything and if she didn’t didn’t have an answer, she asked her trainee for advice. Everything went very smoothly. I called my nephew the next day and told him to join.
I will be starting on Tuesday.
Very safe and comfortable for me and my sons
Clean, ample parking, great pool and gym and friendly, efficient staff
love it so far! excited about the classes and sessions.
I like the space, friendly, and staff and equipments .
My wife and I joined recently, and thus far have been enjoying swimming laps in the pool.
The people 😊
Everything but I think yall should give out better rates for a family membership some family like myself can’t afford the $115 monthly it’s hard for parents
Free group classes, friendly people, nice equipment
Everyone is so friendly and welcoming.
I love the Y where people know my name, where trainers are available to help me improve my fitness level, and where you can always relax
Stress free. Customer service us top tier. The variety of activities is also great.

On the whole my experience is pretty good. However, within the last year or so and level of professionalism amongst the y staff has started to decline. The newer employees are much less courteous and pleasant.