Member Testimonials
Clean, friendly, and professional.
Friendly staff, good communication, clean.
Great facility, staff, and activities. My only complaint is lap swimming at the pool. It is sometimes difficult to get a lane.
The instructors are great, many classes and equipment to choose from. Staff is welcoming.
enjoy the customer service, many things the kids can do, swimming, etc.
great facility and Ben and Brea were great
Very likely! Especially the one in Arnold, MD. I love all the equipment, and the staff are so helpful!
Very accommodating
Nice.
I like the variety of exercise options, including the pools.
So caring
The people, but also the facility and location.
I am very proud of Y in Arnold with such a courteous, helpful and pleasant personality. I am very happy of being a member of this club.
Helpful
The girls loved Camp whippoorwil. I really am annoyed with the ePACT. It took me a long time and many emails to get it on my phone so I could check the girls in and out. It was not used once during the whole week. I feel the app and using ePACT on the web were a waste of time...an exercise in futility!
Told staff @ least 4 times about the defective blow dryer in men locker room. That has not been replaced yet.
Location is when you go through double doors / mens locker room. Make left. Go all the way down. Then left & right. On that wall there used to be a hair dryer. It was defective just hanging there for months. Now it’s been removed and has not been replaced?
Also the clock is missing? As you go through double doors.There used to be a clock on wall , that is no longer there?
Otherwise everything is wonderful @ the Y.
Thank you kindly,
Name removed
Courteous and friendly service. Great facility
Friendly and Helpful staff.
It was busy but not overly crowded and lots of machines were available to use! Everyone, YMCA staff and other gym goers, were very nice.
It was also the first time we put our daughter in the stay and play. The stay and play team were very comforting and ensured us our daughter would have a great time, which she seemed to (she’s only 8 months old so couldn’t tell us verbally).
We are so glad we joined the Y!
Friendly, clean, has everything I need for a great workout!
great place for everybody!
Lots is space. Clean. Lots of equipment.
-The facilities are terrific and very clean and large. Even when there are a lot of people, you don't feel cramped.
-The staff are attentive, professional and very helpful.
- Hours are very accommodating.
- scheduled segments give Senior Citizens
some needed hassle free time, like water walking.
I recommend the Y to everyone, young and old.
Thank you.
Great staff great lessons nice facility
Variety of activities and kindness of the people
Friendly staff and guests, a lot of friends that I meet there, many different activities.
Staff is great, helpful, and pleasant
Variety, cleanliness, friendly
I really Love the cleaniness of the ymca and all the amenities! Signing up was super easy!
My trainer is exceptional.