Customer Testimonials
Bought a Trek FX3 Gen 4 hybrid bike from Cookson Cycles. (Online)
Great Comms, delivered within two days from order.
Extremely well packaged.
Got the bike at a great price, (£835 delivered) which was a lot cheaper than anywhere else.
Highly recommended.
Great service, friendly staff and a fast turnaround of the work I requested. Thanks
Great guys working there. Carlos and First name removed are great!!
Great advice and service and very freindly
Friendly and helpful.
Fantastic staff there, and they showed great patience with me as I’m profoundly deaf. They used a computer and notes to communicate what they were saying. They also gave a great demonstration of how to ride the bike with the correct seat height, pedal position, and handlebar adjustment.
Friendly staff. Great products. Great service. Had some really good custom works done. Even sorted out my clicking....
fast and high quality turn around on a full service with parts replaced
Very friendly and helpful staff and get you what you need or order it in for you
Great really knowledgeable and friendly staff. Definitely far better than mail order.
Everyone was very helpful and friendly
From start to finish all questions were answered and nothing was too much trouble
Would definitely buy from here again and would highly recommend to anyone to buy their bike or accessories from here
Just a great bike shop with a good selection of products and knowledgeable staff
Great salesman chad, super helpful and informative. Lots of useful knowledge and support given throughout buying process
Fantastic, friendly service - everytime :)
Happy to help at short notice. Would recommend.
Very well looked after by the sales team prompt delivery
Great, friendly service, very helpful and reasonably priced too.
The service was fantastic! Informative and thorough advice given
I was very pleased with the deal when I bought my bike from you and the back up has been superb. You should be rightly proud of your staff.
Excellent shop,with very helpful staff.
Excellent, and friendly service from a team who know their product. Mike
Great help from Bay Cycles again, finding a fault and rectifying or for me on my ebike. Great communication and quick turn around. Thanks guys 5 ⭐
The Veloline team are knowledgeable, helpful and efficient. A pleasure to do business with.
very speedy delivery and communication. Ordered the bike 9.30pm, and took delivery at work the next day!
Friendly, approachable, knowledgable. Someone I can turn to when the task demands tools and expertise that are beyond my reach.
Staff engaged and excellent
Friendly and efficient customer service
Excellent personal service over many years. Very strongly recommended
Well organised, quick and high quality. Great service.

Quality products and excellent service from Harry