Customer Testimonials
You know bikes and I trust your advice and work
Great selection and knowledgeable staff
I enjoy all the staff, always ready to great me and help me, unfortunately my bike rack is on the back of my camper, and I had to take my bike to the shop, it was hanging out the top of my convertible, before I parked a guy was there ready to help me get it out, Thank you to the Bay and there was another young man that helped me , but all of the staff are great.
thank you
Maribeth Fulbright
Excellent customer service. Capable technicians, friendly. My new LBS. Appropriate price and quick turnaround.
Thank you.
My Trek e-road bike is perfect as I near retirement. It is reliable and offers many ride options based upon the route, length, weather and my fatigue factor.
Friendly and professional staff
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The staff were so helpful and friendly!
The people. They care about the cycling community. From their sales people to service, they take the time to know you and your needs.
Love to work with Amos, knowledge, patience, the way how he always tries to get you the best solution is flat out awesome.
I like the fact that they take the time to listen and try to understand and identify the problem that you are bringing your bike for repairs. In my case they actually diagnosed that it was an issue with my chain rather than a bottom bracket issue as I thought it was, which saved me a significant amount of money.
Outstanding group of professionals to work with!!! They know their products very well and give great advice!
Love the store and the people that work there. Great products, great technical people. Incredibly helpful!!!!!
Very professional and timely service!
We traveled from middle Georgia because AC was one of few who spoke of big inventory online for road bike enthusiasts.
The team was great! Sailor met us at the door and immediately seemed interested in helping rather than selling. He asked a lot of great questions and gave helpful answers. He was able to show us a CHANDI in stock and work a deal that allowed us to get it and take it home that day with few modifications.
This was their new location. They are still getting their inventory built back up from the move. We look forward to visiting again when we are back in the area.
General helpfulness and good information. Listened thoroughly to my needs and advised appropriately. No unnecessary pressure or upsell.
You go in they greet you whether they're with a customer or not they still acknowledge your presence when you come in any question you have they have an answer for you great knowledge of the product that they're selling anything they can to help you that's what I like in a business they will always have my biking business
Fit me into their schedule for quick turnaround on service.
We love Trek! The staff are the best!
very friendly staff, know what they are talking about and great with meeting riding goal setups.
Staff was very nice and helpful. Service was quick.
Super helpful staff- you can tell they care about the cycling community and the customers.
I really appreciated Vince stopping what he was working on to help me with a flat tire I got while out riding. I’ll definitely be back.
Great service and nice location. Everyone was helpful, kind, and attentive. Thank you!
I have been a Trek fan for decades. This location was friendly, knowledgeable, and cooperative. Everyone was encouraging and helped each other make the sale. Great environment and experience.
Excellent customer service, especially regarding bike fit.
I have had Trek bikes for 30 + years and recently baught a new Trek Dual Sport bike to upgrade from my old 1990s Mountain Trek 800
I love the new bike and the people at Atlanta Cycling were very knowledgeable and took the time to help me get what I wanted
They are always helpful with questions and getting adjustments on my bike and I recently took my old Trek 800 in and they took it back adjusted the gears and helped me get it to good riding condition
I have recommend and would recommend Atlanta Cycling to anyone looking for upgrades or a new purchase they are great
Thanks AC
Workers are quickly able to solve problems and implement solutions and they are very friendly.
super supportive and friendly staff!
Each time I've been in the Knoxville store, the employees have always helpful, knowledgeable, and friendly. That is what will keep customers like me coming back.