Customer Testimonials
Great customer service
Great folks at the Trek Store!
Well, another happy purchase
Chris and the gang there are always so helpful and ready to jump in even when I’m having a nuclear meltdown on one of my project ones
Have to remember to travel with more than one in the future, but as always, every store in the Atlanta cycle chain is stellar
Greenville is always a top shelf cycling experience
The team at the Chattanooga Trek store always does an amazing job. I’ve taken all three of my bikes to them for repair and tuning (even the bikes that aren’t Trek). They are knowledgeable, detailed, quick and communicative.
Prompt and friendly service
Great repair at a great price
Exceptional service, they make you feel like you are their VIP customer. They are extremely knowledgeable about the products they offer and always go the extra mile to make you feel welcome.
Friendly, patient helpers
This is the second bike we’ve purchased from the Trek Store in Chattanooga. Crosby and the team there provide one of the best customer service experiences you can find. They are helpful, friendly, and knowledgeable. One of the best bike shops I’ve been to!
Appreciate the knowledge of the employees. Mechanics are great!
Great customer service and pricing.
Friendly and convenient. The only negative is that it took over a month to get the repairs done.
Friendly & knowledgeable staff with fair pricing & great communication!
Amazing bike shop - from Crosby the GM to David the mechanic, great folks.
A pro shop in the downtown area. Excellent service. Always help immediately if I'm out on a ride and have mechanical issues.
They were fast, efficient and affordable plus conveniently located and they seemed to really care about fixing your situation.
Gerry was awesome! He worked with us to help our transition from road bikes to hybrid bikes. He was very knowledgeable and patient. He was able to fit us with the best bikes for our needs.
Polite, responsive and glad to help
Great service and available parts! Service and everyone there are knowledgeable and turn around repairs fast. Really great shop!!
Very helpful- didn’t oversell but informative
Great customer service, went above and beyond to get the right helmet for my kiddo.
Friendly service, knowledgeable and reasonable prices
Stephen was great, both dropping off and picking up. Love that guy!
Great service, fast service, great pricing. My new bike shop.
Knowledgeable and friendly staff, plus quality products
Wry friendly and professional service.
Always very professional and knowledgeable. The staff are very engaging and pleasant.
They spent a lot of time with me setting up my bike, adding purchased accessories, and showing me how to adjust the bike to my specific riding needs.
Very friendly and knowledgeable. Went above and beyond to transfer a bike that I wanted from a sister store in another state
Friendly and helpful employees, good products and services, and fair prices. Hard to find that combination these days.