based on 318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Assured Environments are always ready to assist with any once more any pest you may have in your home,office or warehouse,any place you need, they are highly recommended and they do follow up.
Assured is dependable, reliable and always get the job done.
Expert knowledge.
Ease of scheduling
Customer service
dedicated professionals who have the company's best interest at the heart of what they say and do.
We are able to communicate and work through issues.
Very professional and one time!
I like the knowledge that our tech presents to us and recommendations made by Henry.
The man that set up the service and sprayed @ 88 Madison were lovely. My only feedback is I still have a few smaller bugs lingering @ Flatiron. Is a re-spray or "touch-up" possible for 137 5th Ave? I seems super soon to have bugs return right after extermination service.
loved our technician... Israel. knowledgeable and pleasant.
quick response when needed - attention to detail - very professional
Orlando is the best
Efficient, timely, professional
Efficient, knowledgeable and friendly
Professional tech—knowledgeable and thorough. Trust his expertise.
We appreciate your exterminators' attention to detail, diligence your courteous service and communication
Very dissapointed in your company. Very inexperienced and unprofessional!
every person with whom i made contact, particularly Gabriel - but Erin was superb, also.
Response is spotty
Requested additional services for months, never received anything.
Will rebid this service for 2023
service is prompt and excellent
Response time to requests and on site services. Friendly staff.
informative, helpful, flexible
Consistent, reliable and we don't have a pest problem...
Very Precise and Organized. Professional and thorough.
We asked for the technician to come between noon and 4 pm and that was the appointment made. Unfortunately, the technician wasn't told of the timing, and arrived very early.
Look, it appears that city rat population has infiltrated the street. all the tree trunks show borrowing consistent with rats. Unless you are able to impact that population the service provided is cosmetic.
Value, customer service and overall tight operations. We've only been with Assured Environments a week and already see the difference compared to Orkin or other services used previously!
The technician is professional and keeps us running smoothly
The Inspectors that you employ are very professional and are easy to work with.
reliable and timely
Mechanics are good, i have no problem with them.
However, customer service sucks. Our time slot is 9:30am. Three weeks running, no one showed up by 11am. No one called to tell us there is a problem. Our tenants are trained to stay home for our time slot and are not happy when there is no shows.
When I call to see what's going on, I'm fed a line of BS.
Not a happy camper