Customer Testimonials
From the original emails, through video tour of unit to be packed/furniture, and the ultimate packing and moving - QMM was friendly, professional, responsive, on time and efficient. Made our move as easy as it gets...
Frances and Josef helped to take some of the stress out of the moving process, and Don and Teams did an excellent job on the ground packing, loading and unpacking. thanks again to QMM.
Francis Leal is a top rate professional. I have worked with him in the past, and he has made all my moves flawless. The crews on site are also first class. Polite, courteous, and work in a methodical way to make the packing, loading, unloading flawless.
I have had many good experiences with QMM over the last 3 years and this was another..
tIt was fast, efficient and met all of my expectations. Thank you
Although it was 2 weeks prior to our move we received a confirmation of a move date, all went smoothly and the move from Ontario to New Brunswick was completed within 4 days! They showed up on time and completed the work in a timely fashion.
Everyone I dealt with on this move was helpful and cooperative. I appreciated being able to reach out to a specific point of contact who triaged problems and followed up.
Great job!
Everything about the QMM moving experience was easy. The quote process was virtual, flexible, and very transparent. The moving crews on each side of the move were professional, efficient, and very organized. Our stuff arrived on time and without issue. Communication with coordinating team members was excellent.
I will highly recommend QMM to friends, family, and colleagues.
Our moving experience was exceptional. Gord and his team were extremely accommodating and responsive to our questions. They were fast, cautious, and did a fantastic job. Thanks to them for making our moving experience so easy. I had some issues with reaching out to our coordinator for some urgent questions on the weekend. Just as feedback, I'd have appreciated being able to have someone to reach out to outside of office hours. I'd recommend your service to anyone I know for their move.
Zoltan and Mia we’re very professional and easy to work with during the loading and unloading of the furniture. They were very diligent and took extra measures to ensure the furniture, boxes, etc. we’re well protected. They worked very hard and based on their experience, knew how to load the truck in an efficient manner. We would work with Zoltan and Mia again.
The movers in Toronto and Halifax were fantastic. They explained every step, were thoughtful about keeping the houses clean and very friendly. Everything made it without any damage. Thank you.
Ours was a cross border move which could cause anxiety but QMM has the experience to answer all my many questions and make it all go smoothly. Any kind of move can be stressful but the QMM development coordinator and also the move manager who were on top of our particular situation and available by phone made all the difference. QMM's local contacts who did the packing and the driver who carried our goods and delivered them just as expected were also top notch. The development coordinator offered to reestimate our move after I told him I felt we had less to move than the first time he figured it. His doing so saved us several hundred dollars. QMM deserves its high ratings,having earned it through many trouble free moves like my own. We have moved 8 times and this was right up there as one of our best.
Thanks, QMM,
Jessie Kingston
The move coordinators were wonderful and our mover Nathan was so great - he was professional, quick, responsible, caring and lovely to chat to. He's the best!
Everything was great from start to finish. I had to organise to move my elderly father from one city to another, remotely from a third location - during a pandemic. And it couldn’t have gone better. Highest recommendation for the company and everyone we dealt with through the whole process.
QMM made my move stress free and service and was quick and quality was great
Nice staff! Good correspondence. Took care not to damage anything.
Tara Schneider provided professional and cheerful service throughout the process of moving our furniture from Edmonton to the U. S. She provided clear information about the steps in the move, the paperwork involved and the billing options. Any of our questions were answered promptly and her pleasant manner made the conversations easy.
We would be happy to recommend your company to anyone who needs to tackle a cross-border move.
The furniture did arrive 10 days later than the outside date estimated but we do not know if this involves your carrier or another one in the States. There were a few emails that indicated some confusion about the location of our goods but Tara was able to clarify that for us.
The team that unloaded and assembled the furniture was very careful and efficient. We were very happy with the care they took with the furniture.
Our belongings were delivered on time, on budget, and with zero breakage. All the QMM staff were helpful and professional.
The overall customer support was excellent. Always on the ball with really helpful prompt replies.
The moving and shipping crew were very professional and great at their job.
Great experience all round.
Zoltan and our moving crew were outstanding. Could not recommend them more highly. Exceptional care.
Sam, he driver was awesome! The loading crew in Maple Ridge were great. Sam got the trailer load right up to the new house down a real narrow driveway. The unloading crew were short handed for part of the day, and Sam pitched in and probably unloaded half the stuff himself.
Every person and every interaction was professional and polite. Only area for improvement is getting your invoices out. Invoice came after goods were delivered and only after I inquired about it. It said due before goods are delivered but came in days after they were delivered. Now I am traveling so will pay it next week.
Movers arrived on time and were very prepared with their equipment and paperwork. Zoltan and Niya were most pleasant and super efficient at what they were doing. They treated my belongings as if they were their own. I was super pleased when they told me that they would actually be delivering my things to me in Vancouver as well. Zoltan was kind enough to call me when he was in his way and arrived as scheduled. Once again, they were both extra careful delivering my things. Runners were laid on the floor to protect carpeting. Items checked off the list as they entered the house and were placed in the required rooms. If I were to require moving service again I would not hesitate to contact QMM. I might even be so bold as to schedule my move around the availability of Zoltan and Niya. They are one terrific team!
Our move from Sherwood Park to our new home on Osoyoos Lake went very smoothly at both ends. The movers (Jay, Shannon, Dino, and Dan) were very organized and took the necessary steps to protect our floors and household belongings including our large screen TV, large clock, kayaks, and golf cart.
From our perspective the experience with Quality Move Management from start to finish was professional and efficient. Thank you to Bob Bezanson, Raina Bhatia, and Jay’s moving team.
The driver and staff were friendly and efficient. They were very organized.
Great moving company with friendly staff. Highly recommended.
Made the move stress free. Thank you
Very professional service, efficient and dedicated to customer satisfaction. Everybody was very pleasant and works as a good team. The driver Don is very knowledgeable and patient in answering all questions.
First Aiden is the man! We’ve used you all now 4 times in last 5 years and every time the movers have been awesome and Aiden was great every step of the way. First class operation
Great service