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Client Testimonials
reliable, efficient, and great "dirt-getters"
consistency reliability
the gals are great. my wife is very happy on the cleanliness of our home afterward. as far as the products? know body knows what the name of the products are, I guess there a big secret. We tend to like a lemon fresh smell, from the cleaning products that we have used and we don't get it from your stuff.
They were very through one professional! They had much attention to detail and a great attitude! They showed respect for their employer and didn't waste any time!
Consistent, reliable, trustworthy.
The products are fine and I like the fact that they are environmentally friendly.
Love the product used on my new stainless steel refrigerator.
Excellent job doing the necessary work in my house. I also like their pleasant friendly Waze and I'm comfortable to have them around me.
You have asked me how you can improve your service to make me more satisfied. Rose did my cleaning last week and I saw so clearly what the difference is. Attitude is everything. While some of the other staff cleaned ok, Rose wanted to do a good job. She was professional but very pleasant and extremely careful and thorough in her work. Others had appeared to be much more casual in how they did their work. She went beyond the obvious. Especially, Rose listened to what I needed and made me feel that I was not a bother to her in any way. It would be nice if everyone worked as she did but then WOW's wouldn't mean so much. She gets one from me.
You always do a great job!
At this time I GREATLY appreciate having one of the ladies be someone who comes each time.
I builds TRUST with the client - and the work is always better when the ladies are familiar with the client - they know what to expect and can go about their business without being watched at every move.
The team members at Merry Maids are always very professional. They do a fantastic job of cleaning and are very thorough. Their products do not cause allergies in our home. We are pleased that the MM director, Michelle, is very flexible and always accommodates our schedule when there are changes. We are very happy with the MM cleaning service.
They seem to be very gentle products.
Rose did a great job last week when she cleaned my house. I also got a chance to have a quick 5 minute chat with her. I appreciated that.
Claudia and Ana are terrific! Their attention to detail is amazing.
I like that the same cleaner is assigned to our home and arrives on time!
I like the hard work that our maids do and I like that they do not use harsh or strong smelling chemicals.
Thorough! Pleasant people. Great with my dogs. Friendly but business like.
I trust Merry maids in my home, they are very professional & we like the way you clean our house. I do feel that long term clients like us should rec extra cleaning treatment twice a year ie. Clean the refrigerator or clean a spare bathroom.
We very much appreciate the excellent condition that our home is in when the Merry Maids have cleaned our home. They perform in an exceptional manner, are helpful and proficient and a joy to have them come to our home.
Excellent service, very thorough!
Continuity and reliability of service
MM are reliable. We never worry about a "missed day". The cleaning teams do a wonderful job getting our home in order, especially when my husband is home alone while I travel. They really "pick up" for him and accommodate his mobile handicaps.
The employees are very careful as we have items which are on display and breakable. Mirrors and glass are usually very clean and streak free which is very difficult from personal experience. The people who clean our home have always been professional.
Friendly but professional crew members. Listened to what we wanted (or didn't want).
I like that the Maids dress professionally, are courteous, and come to work, not talk and are trained to be expert cleaners. I have found all the products they use to suit my needs, never leaving streaks or too much build up on furniture.
I like every thing, but I do wish you would still empty all the wastebaskets and garbage. Why did you stop doing that?
Everything
I do not have to do the cleaning.
The ladies are so friendly and caring. I feel like they are taking care of my home as if it were their very own. They were so hard and when they leave my house is sparkling clean. I sometimes think that the house looks just great before they come and then they come and I realize there is so much more to do. When they're gone I am so happy and content. For so many years I clean my house and took care of my family and other needs. And now I have some wonderful help and can relax and enjoy my life. Thank you Merry maids
Your employees are dependable and good at their jobs. I love a clean house.