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Customer Testimonials
Door to door service
Safe, convenient, reliable, friendly and helpful staff
Fast and friendly
Easy to purchase, easy to get into lot, quick shuttle service, friendly staff. Overall great convenience for my travels!
The Location and the drivers are always great
There are a lot of buses and You don’t have to wait very long to get picked up
Shuttle service wasn’t explained well for a first time user but otherwise it was great!!
convenience
Convenient, great courteous staff. No worries about our vehicle while traveling. Was unable to take advantage of the free car wash but I will next time.
The staff are very nice and the service is amazing. This is my second time with park n fly and I has never disappoint. I’ll certainly use this again on my next flight. Very very satisfied.
The bus was very prompt and everyone was very friendly.
Excellent location. Fair prices. Safe car parking. Fast shuttles to and from airport. Even at midnight. Never long waiting.
Pick up and drop off at actual vehicle.
Very easy to use, very efficient. Good location. The service to pick us up at the Terminal 2 today was very timely.
Great Service!!!
Frequency of shuttle pick up, location to airport.
Everything! My car is always ready for me. Pick up is always quick.
Car to car service. Prompt shuttles!
Easy to get in and out.
good services
It’s so convenient and reliable. The shuttle is fast and I’ve never once had to wait at the lot or at the airport.
Quick to and from airport. Drivers were friendly
Quick pickup, car was waiting when we got there.
Easy booking. Easy check-in and check-out. Consistently friendly staff (shuttle drivers). I will always book parking if it makes economic sense (less $$ than alternatives).
Driver Minh was especially professional, helpful and friendly. He's an asset to your operation.
What I didn't like AT ALL was the $5.26 surprise booking fee...never was charged "booking fee" when you were Executive Valet. When I called and spoke with someone who "walked me through" the online booking process (1st time booking since Park 'N Fly took over...I always spoke to a person to boook when you were Executive Valet), he did not inform me that a booking fee would be applied. The lack of transparency about this fee is disappointing and I strongly suggest your revisiting how you display rates so that a previously hidden fee does not reveal itself at the very end (literally) of the booking process. Please know that my comments are made constructively.
Thank you.
Friendly service and easy to use the app
Convenient
Ease of use and convenience.
Super convenient and busses were right there for both pickups when we were ready
Everything is so coordinated! From checking in to getting the shuttle. Such a great experience!
We cannot say enough about how much we love PNF!! We’ve always had a great experience, but I wanted to give a special shout out to Nancy for going above and beyond for my husbands lost AirPod (that happened to be in his bag, oops). We really appreciated how she made it a mission to find it!! Thank you sooooo much!

Discounts for Frequent Parkers