Customer Testimonials

Easy to book. Fast pick up by shuttle coming and going.

Connie was very helpful. While checking out she helped me with your loyalty program! And she provided service with a smile!

So easy and great value

I enjoyed the prompt pick up and return from the airport. Great service.

Smooth, quick process and very friendly employees.

Great Service

I have been using Park & Fly for over 15 years, but this was the first time since the pandemic.
I was so happy to see that nothing had changed. It is the safest, most convenient way to park at MIA. The staff was wonderful and I dropped off and picked up my car seamlessly. I will continue to recommend them.

Very easy to reserve a spot. Inside or outside parking available. This is my go to spot to park near Midway. The shuttle is very convenient and the drivers are always great.

Fast and easy to use.

Convenient online booking and easy parking and airport shuttle.

Your staff were professional and on time!! Very efficient and helpful. Will definitely plan to use again in the future

Courteous van drivers.

They made everything super easy, and way more affordable than Ubering to the airport. Great, fast, efficient service.

I have neve4 had a bad experience, used quite often

The people were friendly. The shuttle was clean and prompt. We were able to get to and from the airport quickly.

It’s convenient, the drivers are helpful and pleasant, and it’s reasonably priced

Prompt and kind

From going to the airport with you all . To being picked by you all . It was a very timely and never had to wait very long at all. Thank you very to all and I hope to see you all again in June again on my next trip.

Shuttle drivers are great and helpful. Easy to find parking.

Reliable courteous helpful

It was great and so easy. The van was right there when we needed it. And the car was in the garage during a rain storm, ready to go.

My battery died. They went out of the way to help me get it jump started! Thank you.

The bus driver was super nice and helpful. He went over and above I think in taking care of us on our vacation to Disney World, both leaving and returning. Paying in advance via reservation was very easy and it was just a great experience. Especially compared to parking in the long term, or daily lots.

Super efficient. Everything was amazing.

Convenient, friendly staff, easy to tex when ready for pickup

Drivers were very friendly and helpful! Easy in and out!

Very convenient, excellent staff.

Good rates and located conveniently. I love the on location car wash.

Like - I like the convenience of parking near the airport at a less expensive price than airport parking. The shuttle driver always picks us up at our car to take us to the airport.
Needs improvement - sometimes the shuttle drivers are very nice and other times they don't say a word. Sometimes they offer to help with our luggage and sometimes they don't. We're older and need help with our heavier suitcase so we really appreciate a driver that will help us. The driver we had yesterday put our suitcases in the back of our car which we really appreciated.
Big negative - It took 26 minutes yesterday for us to be picked up. We followed the directions and texted "Come Get Me" as soon as we got to the Off Airport Parking spot at SFO. We saw other shuttles drive by 2 and 3 times before our Park 'N Fly driver got there. I think there was only one driver available at that time (6:00 pm Friday). Once he got there he was very friendly and helpful but 26 minutes is too long to wait, especially when we see other shuttles come around 2 and 3 times.

Fast and friendly service. Easy pick up/drop off services. Always kind drivers - helpful and kind