Customer Testimonials

Very friendly and helpful driver on our shuttle.

It would be nice if the driving vendors had clearly-marked (by vendor name) pickup areas.

The service was timely and drivers very friendly and courteous. Just a very pleasant experience in all aspects of the process.

always convenient - like having my car on a locked secure lot - polite drivers

continuous van pick ups... reduces wait time at terminal for pick up. Car being ready upon arriving at parking facility. staff so friendly and helpful.

Our flight was delayed and didn't return to CLE until after midnight. It was great to have the shuttles ready to meet us at the pick-up location without much of a wait. The driver was very friendly. The lot was well lit that late at night, and it was easy to find our car. After our exhausting travel day, it was also nice for the team member at the gate to give us each a bottle of water when we exited the lot.

The parking is cheap and the shuttles are fast.

fantastic Services

It just made the whole process of our travel less stressful. It was our first time leaving our car there and tbh I was concerned because we never used a parking lot before to leave our car to travel, but the car was unchanged when we got back, the shuttle process was simple and fast, and the free car wash was a nice little bonus.

Employees are helpful and polite and prompt.

Very easy to set up an appointment and to check in. Easily work with you if you are not gong to be back in time.
The van drivers area very courteous and willing to help you get to the airport.
Did not have to wait for pickup upon my return to Philadelphia. '

Been using this location for the past few years. Never had any issues, the staff is always friendly, and service is very convenient.

Great place to park the car

Courteous, helpful drivers, reliable pick-up and drop-off, reasonable pricing

Drivers are always so polite and timely!

Pick up is fast and easy. Location of the facility is great and super close to the airport.

Friendly and helpful drivers. Courtesy of staff. Quick and easy.

quick and easy

Convenient, courteous and fast.

Fast, easy and the people are great!

I utilize Park n Fly Plus multiple times a month and I always use the valet option as it saves time and is very efficient. The customer service is top notch with the Park n Fly guys as they are always helpful and friendly as they greet you when I arrive. One employee in particular, Rod, goes above and beyond to help and greets me by name when I arrive. Thank y'all for helping to make the airport experience a very easy and painless process!

Frequent shuttles. Close to freeway exit and airport. Does not require a change of driving direction to reach the freeway when exiting the lot.

Prompt, easy to deal with, courteous and business-like.

Rinh picked us up from the airport when we returned from our trip. He was friendly, polite, and helpful. Our car was in the self park and Rinh waited at the exit gate to be sure that our scan worked properly

friendly... efficient...clean... prompt...very impressed

Our driver was Rinh he was great!!
we will definitely use you again
Thank you

Fast service, mostly friendly drivers.

Shuttle and convenience

Our driver is always nice and helpful!
His name escapes me at the moment but he is wonderful!

Very prompt & friendly

Ease of reserving a spot

Prompt service- easy to gain access with the QR code and the shuttle picks you up at your car. Fast and friendly. At the airport within a couple minutes.