Customer Testimonials
The salesperson was knowledgeable, helpful, and kind.
ben is outstanding
Sam was friendly and efficient
The people were kind and not pushy.
Anjelica, our salesperson was outstanding! She understood what we wanted and helped us make the right decision about our purchase. She was knowledgeable and sweet.
Sam was extremely helpful and kind. I had my toddler with me and he was so understanding and nice to her. Sam made me feel valued, but not overwhelmed and pressured.
Sam was great. Manager was great. Store was nice. Shipping time, not so cool.
Made my purchase at Rooms To Go because it was delivered with 7 days. I initially visited Ashley because of their local presence and HQ in High Point, thinking the delivery time would be much faster in the Piedmont.
Unfortunately was not true. May be back for other pieces that were less time sensitive. Couldn't wait 3-4 weeks for a sectional.
The lady I was working with was at lunch and the gentleman that helped me assured me she would get credit for the sale. As he stated she did get credit for the sale. That’s awesome they cover for each other.
The manager was very polite and she had patience.
They were really helpful and patient
Salesperson very helpful.
salesperson was knowledge and friendly.
I had a good experience shopping here. Ms Searcy was very nice and informative. She was very helpful showing me all the options and features of the mattresses and frames. I would recommend shopping here for all your furniture needs
Great store, good help!
Service was great and very helpful.
The associate who helped me was very kind and made the purchasing process easy for me!
My couch was delivered and assembled and handled with care. I would recommend Ashley Furniture to any friend!
The salesperson Shrabda Searcy was very nice, accommodating and attentive to my needs. She took the extra effort and went the extra mile to help me find matching pices for my bed when i didn’t want the original set that it comes with. I will be back to get my bed and buy it from her.
Great service and installation! The communication was also amazing. We got text emails and also calls letting us know when they would arrive
Devin was my salesperson. He was very polite and listened to what I wanted. He was knowledgeable of his inventory. He showed me all potential items that I might like.
Devin was EXCELLENT. From everything to rearranging furniture to make sure my purchase was everything I needed it to be!
Very courteous staff and a good selection. I wasn’t too happy with the shipping cost but for the new recliner for my husband I did not have a choice.
Excellent help
Every thing fits perfectly and great quality
We were returning a sofa, nothing wrong with the sofa!!! It’s beautiful. We decided to go with a recliner sofa. Our original salesperson wasn’t there, but Ben helped us out! He was super helpful! Very knowledgeable too.
We recently purchased a couch from Ashley Furniture, and our experience was made exceptional thanks to our sales representative, Imani. From the moment we walked in, she was incredibly respectful of our space—never pushy or hovering, yet always available exactly when we needed her. She struck the perfect balance of giving us time to browse while being attentive and helpful whenever we had questions.
What really stood out was how easy she has been to get in touch with, even after our purchase. She has kept in contact with us through text, making the process smooth and stress-free. Any question we’ve had, she’s had the right answer right away, showing her knowledge and dedication to great customer service.
If you’re shopping at Ashley Furniture, I highly recommend asking for Imani. She made our experience comfortable, seamless, and enjoyable. We’re so happy with our new couch and grateful for her outstanding service
Friendly and helpful staff. they listened to us as far as letting us initially walk around and then were ready to answer our questions. Angelica &John (trainee) were awesome!!!! We'll definitely be back to furnish the rest of our place once we get into a new house in the future
I was able to find a nice little couch within my budget, the guy who assisted me was kind, and I would recommend this store to friends!
Our sales rep, Devin Hart has been great in assisting my wife and I make upholstery and mattress selections. Devin is very knowledgeable about the product in helping us navigate through the numerous options. The showroom itself has a great selection and is very well laid out in room settings that has helped us visualize how things will look in our home.
Big Ben was awesome. Very knowledgeable about the product we were interested in. So glad we talked to him because he eased our concerns about the sofa we wanted. Great experience.
Angelica was the perfect sales person. We were able to look around the store and choose what we wanted and she closed the sale. She was very professional.