Customer Testimonials
Good communication and excellent customer service! All the techs I have met have been polite and professional. I am a very satisfied customer.
Rob is always very communicative and attentive to our needs. We feel like he knows exactly what to do for our home.
Friendly customer service and knowledgeable techs are why I like Bug Out.
they call to let you know someone is coming. The service man is very perlite and friendly.
Polite servicemen and service is always on time.
Friendly service.
Bug out was prompt on their time. Actually a little early which worked out better. It was super easy to set up service with them. Tech explained everything well. I'm highly satisfied.
My technician does an excellent job.
I loved that my technician contacted me to see when would be a good time to come out. He texted me before arrival. He took his time to check every room and closet. He treated all possible areas for pest. Darren was very professional and I felt he did a great service.
Professional staff
That the same service tech comes each time and is very professional, prompt and courteous.
My inspector Charlie Mitts was prompt, knowledgeable, and friendly. Thanks!
Always polite answers all my questions.
that i can keep the same really good guy to come to my house and do my house,
Contacting by phone and Text about service.
Fast and friendly
Adrian did a great job checking for termites. He even went into our crawl space, which isn’t easy.
We have used them for years and would highly recommend the company.
Awesome
Easy to talk with
Our service provider is always so friendly and gets everything done that we need.
The techs are very professional, very nice, and very responsive. The only concern is that a couple of times my crawl space door has been left unlocked. I don't know that they did it but I don't of anyone else who has been under the house. I would just say alert them to the problem in case it is them.
Matt an Luther are great very knowledgeable about the job an very informative about about bugs etc Job well done
Prompt, Polite & Effective! Rob is a gem.
Your field crew are very knowledgeable, service oriented, and treat our property with respect. They are courteous and helpful. Whenever I telephone the office, I get very responsive answers to my questions. The Bug Out website is easy to navigate and contains all my information and history at the click of a button,
Very professional technician. Listen to our issues and made suggestions on the best ways to address the issues.
Regularity of appointments
Advance notice of appointments
Professionalism of technician
Use of appropriate treatments
Call back service if needed for a new problem
Tyler is great!
Great service, always professional and quality work
Great customer service!
Thr updates of the condition under the house. The notice of when coming to house and after service.