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based on 202 ratings.
What our agents think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dan Floyd is an exceptional inspector! He’s super thorough and explains things really well to buyers.
Professional expert inspection.
I can always count on Highland Home Inspections to deliver a thorough and fair assessment of the home on behalf of my valued clients.
Highland Home Inspections provides top-notch customer service. I can always get a quick response even on nights and weekends when looking to schedule an inspection or just to ask a question. The staff is amazing!
I've worked with inspector Mike Burns many times, and he is always thorough, helpful, and a pleasure to work with. Clients appreciate the time he takes to answer their questions, so they have a good understanding of the best maintenance practices required in their new home. He is never an alarmist and always submits the reports promptly, too, understanding some of our short deadlines. I highly recommend!
Rick is the best and my all time favorite inspector. He is so thorough and kind and knows how to explain things to buyers in a way they understand. I highly recommend Highland and Rick!
Appreciated the quick turn around. My buyers appreciated the inspection since we were given no access throughout the construction process!
Dan was outstanding. My buyer really liked his style of explaining everything. I will use him again for sure!
Both Dan and David did excellent jobs for my buyers at two different properties this week.
I highly recommend Highland.
Inspector was very knowledgeable and shared the issues with the home to the buyers in a way that was informative and not in a way to scare them while still having their best interests in mind.
Inspector was great! Shared his findings with agent and buyer in a way all could understand.
Mike was great
Great Inspectors and wonderful service
Easy to schedule, fair and honest evaluation of property, quick turn around with report. Mike is informative, professional and very personable making the Buyers feel at ease with their decisions. An important asset in the real estate buying process. Thanks!
JD did a fantastic, thorough inspection and his photos were very helpful.
Inspector is extremely knowledgeable and is able to explain things to both myself (agent) and my buyers in a way that is easy to understand. He is very kind and never showed that he was bothered by our continuous questions. Report is thorough and easy to understand. Inspector really looks out for the buyers!
Very professional
JD is the BEST inspector. He is very thorough and consultative with our clients. We have been working with him for years and appreciate him so much.
Best Home Inspection services!
Easy to communicate with you all. Great care and customer service. Knowledgeable and helpful
Very through. Good communication with buyers
Our surveyor was very professional and knowledgeable about the house. I would highly recommend!
does the extra step to ensure the buyers understand the issues.
Knowlegeable. Provides information for the Buyer regarding the house but does not alarm them.
Highland Home Inspections recently completed a home inspection and radon inspection on a property in Catonsville for my client's and I. Mike Burns did a fantastic job of being thorough, teaching-based, and knowledgable. He was sure to explain all the major systems and components of the house along with the condition. Debbie DeSena was very warm, welcoming and personable when scheduling, ensuring all of my needs were met. Mike's attention to detail, Debbie's flexibility in scheduling and the company's overall turnaround time to produce an inspection report are unmatched. I highly recommend them for all of your home inspection related needs!
Very professional and comprehensive, although the inspection itself was too long.
Great customer service and thorough inspections by Mike Burns!
The inspector drilled through a wire and both the inspector and owner declined responsibility. I will never refer a client to this company again.
JD Pyle did a fantastic and thorough job inspecting the home and explaining everything to my clients who are first time homebuyers. I learned a lot myself. Thank you for another great home inspection by HHI!
Mike was super thorough and patient in explaining things to my first time homebuyer.
Mike is very thorough and very knowledgeable, I always learn so much, he always makes sure to explain everything to me and my buyer. He’s also always so nice and friendly!! Thank you Mike for all you do!