Customer Testimonials
Working with Tina at Fox World Travel has been fantastic. She has helped us with many vacations over the years and the value we've received is immeasurable. On our most recent vacation, we encountered issues with our accommodations. One call to Tina and, within an hour, she resolved our issue by booking us into a resort that we know and love and was able to procure a refund for us from the hotel we were leaving.
We will use Fox World Travel and Tina for all our future vacations.
There was some confusion on my reservation. My agent resolved all of those issues very quickly.
Mai is great answering my million questions as a first time traveler!
Emilly could not have been more accommodating, friendly and approachable! She is a fabulous choice for your business!
Easy to use
No long wait times.
Pretty simple process to book hotels.
Very helpful and everyone is very nice.
It's great.
very helpful in changing my flight for my conference due to change it dates, also helped ensure my American Airlines and Mariott members numbers were entered. Minimal wait times to talk to a representative and very attentive and pleasant to talk to.
Very Helpful and polite
Representative was knowledgeable, professional and a pleasure to work with.
the service
After finding the software at my university ("Concur") abysmal, terrible, and a frustrating waste of time, I phoned Fox and spoke to Harry. Harry was great, efficient and had my flights sorted in no time, while also giving some solid advice. So, big props to your people, and I will do everything I can to avoid using the software to book my travel.
Efficient, easy and straightforward way of booking hotel
Very simple to use through our corporate account.
good options and easy to use
I had to make a phone call to get the arrangements made since meh group sent me a group username but not a passcode. I did not get the name of the agent who helped me but she was great. Patient and assisted me in every way.
Very well organized and willing to work with the customer through changes
This was our first time using a travel agency, and we thought it was great! Emily did a great job in helping us book our Lord of the Rings site seeing road trip in New Zealand for later this year! One of the reasons we picked this agency was that you were open on Saturdays; however, we just heard that you won't be open on Saturdays anymore which is a bummer, so that is why we gave a 9 instead of a 10. We still plan on coming back for booking future trips, because the service was great, it's just that if Saturdays are no longer an option, it will be a little tricky with setting up in person meetings (which we prefer) with our work hours.
Our agent is very knowledgeable about the countries that we are going to.
Easy to work and communicate with. I was offered several options for travel, which made my decision-making very easy.
Personal, fast
Morgan is great. 2nd time working with her. Gets back to you Quick . Will recommend her if anyone asks for a travel agent .
Easy to follow instructions, and quick return of information
Friendly, Personal
Simple and intuitive.
Fast and efficient
Respond Quickly
Easy payment options(trying to get use to electronic stuff)🤣🤣
quick and easy
Spoke with a knowledgeable staff member every time I have called in. It is great knowing they are there to help get things booked and answer questions that I have.
Excellent customer service.