Customer Testimonials
Great customer service. I had to adjust my pick up time AND I needed to keep the car an extra day. Very quick to respond and hooked me right up. Thank you!!
Friendly and efficient!
I like the knowledge that they have, an the ease it was to book a vacation.
Valerie was nice and efficient
Customer Service rep was very helpful when I needed to change my flight.
For the most part, your travel advisors are available if we need them in the event that something during a trip changes i.e. flight cancellations or delays. Also, FWT provided group travel trip managers like Rose and Colleen have always been extremely helpful and fun to travel with. It would be nice to see a few more European shoulder season and Christmas market group trips offered.
Everything
Very knowledgeable and professional
Lindsey is great to deal with, she makes our travel plans go smoothly. Thank you Lindsey 😊
Always on time
The interactions with the agent by phone and email. Keeps me informed and up to date about the process along the way.
Swift responses. Variety of options. And the reps are very friendly.
Everything is done for you
Jennifer went out of her way to help us find the trip we were looking for.
We are working with Becca Clark, of Fox World Travel and although we have not traveled
with Fox before, we (so far) are pleased with Becca's knowledge and input regarding an
upcoming trip to Germany in July.
Friendly staff
Very friendly and efficient team members! They are always willing to help. Follow through is great.
Knowledgeable, courteous and efficient staff!!
Fox world has my back when i need help. Calling and getting help is easy.
Prompt and professional.
Rebooking me when I got stuck in Houston on my return from conference last year.
Listening to requests and follow through.
Very easy to use and the agent was extremely helpful.
That I can update/change and the consolidation of plans in one place
is easy to use and has multiple options
I think you have a number of very friendly agents. Very willing to help accommodate for best experience for our travelers.
Knowledgeable, friendly and helpful.
So helpful and comfortable
Straight forward and simple process.
Polite staff and nice, clean rooms.