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Customer Testimonials
Specialist: 21451 - Ramtin Jafari Naeini performed our service today. He was more thorough than a previous specialist that I had observed. I am not always home when the service takes place. He made sure made sure that all areas were thoroughly covered even walked down the hill! Bless him!
also asked if I had any pets, which I do not, just to remind me not to let children or pets on the grass and around the shrubs for 30 minutes.
OUTSTANDING EMPLOYEE!
Friendly and professional
You keep my yard weed free
Jeffery Hughes was very professional. He completed my service in a timely manner.
Nisvet Palic provided an outstanding service. I was really impressed with his explanation of the different types of weeds and the treatment that would be applied to my lawn. I would like to request that Nisvet Palic services my lawn throughout my service contract. Thank you!
Sincerely, Name removed
Done in a timely basis..never have had any issues to have some one come back and retreat.Lets us know they have been here by knocking on door or leaving sign in yard.In the notes telling us what they have done and what we need to do.
TERRY CLEMONS. He is so knowledgeable and helpful.
it was good and I was satisfied with your service.
Yard looks great!
All the men who have worked here on my property have been verry friendly and polite.
I wanted to give feedback on specialist 84041 Ron Lewis. Mr Lewis is very respectful of my property, interactions are courteous and he takes time to explain applications and gives suggestions for problems (nut grass) I am having with my lawn.He does a thorough job. My lawn looks better this year than it has in many years.
Always come when scheduled.
Jeff informed me of what he was there to do and when the application was complete, made me aware of the work completed.
You people are professional and my grass always looks great.
Service representative knocked and serviced the lawn and left paperwork.
Your technician is doing a good with my lawn treatment except that I am recently observing weed issues on the sides and back lawn areas of my house.
I like being kept in the loop about what's being done and suggestions on what I need to do to improve my lawn being able to see when the technician arrives.
You listen to your customers and your willing to do whatever it takes to keep them happy...including coming out a second time if necessary. Love it!
Always prompt and professional.
Our service specialist, Anthony Sproles, is excellent! He is extremely knowledgeable and has assisted me with his recommendations. He has been servicing my lawn for a few years now and has proven to be very reliable and efficient. He always tells me what application he is applying and always thanks me for my business. I like that!!!
I cannot find the tab that titled "Rate Your Specialist" I would like to comment.
Anthony Sproles is a great technician. He calls me before he arrives. He's the only technician that does a great job.
best products in class
The treatment prevents almost all weeds. The lawn is lush and green and the agents always leave a description of the treatment.
Jeff Murray was my technician on Tuesday July 31. He was very professional. I had a specific question. He was very knowledgeable and courtesous. I give him a 10!
Is there a specific survey I can do for him?
The technician who serviced my lawn yesterday (Shane Cruz) was polite and helpful. I had responded to a previous survey with some comments regarding brown spots in my yard. He walked with me into the yard and explained that the spots are a fungus. We also looked at some spots where broadleaf weeds were growing in the lawn. He explained what he would be doing to treat my lawn.
I liked the fact that Trugreen actually reads and responds to their customer surveys and takes action on them. I have filled out surveys for other companies and never received any callback at all. Trugreen responded to my survey promptly and send a technician out to resolve my problem. Thank you.
this year best year that TG has controlled the weeds. Last few years there were too many weeds but I stuck with TG. Hopefully, will have same results next year
My lawn was treated today by Xavier Prowell. Xavier came to the door and took some time to speak with me about the treatment and condition of the yard. He was able to apply fertilizer but we agreed it was not a good day for weed treatment due to the rain. I would appreciate a follow up treatment for the weed control.
I appreciated Xavier taking the time to talk with me today. Very good service.
My beautiful yard says it all.
Good service, professional advice & a great financial value!