TruGreen
149 River Street
Andover
MA 01810
United States

Customer Testimonials

Report a concern   October 10, 2017 — Rated 10 out of 10 by W.L. Your TruGreen Branch
What do you like about our services?

Lawn/bushes look good.

Report a concern   October 10, 2017 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

Courteous and knowledgeable Representatives .

Report a concern   October 9, 2017 — Rated 9 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

Mosquito service worked very well this season, however lawn care division failed miserably

Report a concern   October 4, 2017 — Rated 9 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

We like the advance notice/reminder of the day of service.
Customer call center always has pleasant professional staff.

Report a concern   October 4, 2017 — Rated 10 out of 10 by S.G. Your TruGreen Branch
What do you like about our services?

Great follow up on ongoing quality of Lawn

Report a concern   October 4, 2017 — Rated 10 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

I please with the service when the tech knocks on my door to let me know service will be done. I work out of my home. Therefore, I don’t like when a tech leaves a notice indicating service has been completed and do not get a knock on my door, I don’t know if there was service.
I get a voice message saying someone will be at my home for service and a tech shows up on a different day. I try and make sure I am home or someone else in my family is home to meet the tech.
When I call the office , someone calls me and is always nice and takes care of my call.

Report a concern   October 3, 2017 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Easy and effective. When I've had problems-you've returned to address them.

Report a concern   October 3, 2017 — Rated 9 out of 10 by E.N.D. Your TruGreen Branch
What do you like about our services?

it seems that my true green application is in sync on the same day with my grass cutting. I would like more flexiblity in changing my TG application to another day. This was not easily received by
my local branch. this could be improved.

Report a concern   October 3, 2017 — Rated 9 out of 10 by C.I. Your TruGreen Branch
What do you like about our services?

Reliabilty good sales people

Report a concern   October 3, 2017 — Rated 10 out of 10 by C.L. Your TruGreen Branch
What do you like about our services?

How you call in advance of coming, knock on the door to see if we are home to discuss the service and ask if we have any questions. I don't remember you guys doing this all the time previously. The cost of the services provided is reasonable.

Report a concern   October 3, 2017 — Rated 9 out of 10 by F.P. Your TruGreen Branch
What do you like about our services?

I like that the scheduling is easy and effortless. I do wish that the service was tailored a little bit on hours where the homeowner would be home. It would be nice to talk to the professionals get their opinion and maybe tips on how to keep an healthy lawn.

Report a concern   October 3, 2017 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

Never miss a treatment.

Report a concern   October 3, 2017 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Mike the technician was fantastic I give him at 10.

Report a concern   October 3, 2017 — Rated 9 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

Randy Strangman is always very informative.

Report a concern   October 3, 2017 — Rated 10 out of 10 by G.L. Your TruGreen Branch
What do you like about our services?

Guy who came to do aeration was great. Lawn looks healthy (finally)

Report a concern   September 29, 2017 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

You are always there when you say you will be.

Report a concern   September 28, 2017 — Rated 10 out of 10 by P.L. Your TruGreen Branch
What do you like about our services?

I am happy don't go up in price

Report a concern   September 27, 2017 — Rated 10 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

The two men who did the aerating and split seeding did an excellent job. They were very careful around shrubs and property lines and were very thorough with the application.

Report a concern   September 26, 2017 — Rated 9 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

pretty good job on the mosquitos!

Report a concern   September 26, 2017 — Rated 9 out of 10 by G.O. Your TruGreen Branch
What do you like about our services?

There was a noticeable reduction in Mosquitos this year.

Report a concern   September 26, 2017 — Rated 10 out of 10 by L.M. Your TruGreen Branch
What do you like about our services?

Competence, service, reliability. Willing to come back and go one extra mile, if necessary.
Technicians are friendly and helpful.

Report a concern   September 26, 2017 — Rated 10 out of 10 by W.L. Your TruGreen Branch
What do you like about our services?

I like the way they respond to complaints and fix the problems.

Report a concern   September 26, 2017 — Rated 10 out of 10 by G.J. Your TruGreen Branch
What do you like about our services?

The system works!

Report a concern   September 26, 2017 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

The specialists are always great to work with.

Report a concern   September 22, 2017 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

Our specialist Paul Murphy is the best!

Report a concern   September 22, 2017 — Rated 10 out of 10 by B.A. Your TruGreen Branch
What do you like about our services?

the lawn looks good right now ,,this was my first service with true green

Report a concern   September 20, 2017 — Rated 9 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

I like the free service call and the follow-up to correct the issue.

Report a concern   September 20, 2017 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Very satisfied with both lawn and tree & shrub service.

Report a concern   September 20, 2017 — Rated 10 out of 10 by M.F. Your TruGreen Branch
What do you like about our services?

You call the day before to let us know that you will be performing service .

You show up and do your service each time.

Very consistent each year, approximately around the same period to do each application
when needed.

Report a concern   September 20, 2017 — Rated 9 out of 10 by W.K. Your TruGreen Branch
What do you like about our services?

Staff is good and friendly.


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