Customer Testimonials
True Green was great about explaining what was done during each application, and they also would detail if any potential areas of concern were noticed. Very professional.
Grass has never been greener! Service is everything promised.
My lawn was not doing very well until tru green started to treat it now it looks great
Promptness, follow through and ease.
You always do a good job on both the lawn and the trees. I haven't had a problem with invasive pests since you began treating the lawn.
Never got my soil that was taken in April (no follow up). Otherwise this is a great company that will help you thru any problem...
I am very pleased with the fact that I was put in contact with Charlie O’Connell, Custom Experience Manager. When I was experiencing issues with my lawn, Charlie was the only individual who corrected the issue.
You are very dependable. You show up and do a great job. My lawn looks better and better. Looking forward to renewing my contract with you for 2022.
Good Job
Great work, Great company , try them .
Punctual service and a description of what service was perormed and what is needed next.
Convenient and timely services.
Don’t need to worry about the lawn looking good
Always responsive
And helpful. Came back to do part
Of an application that they couldn’t
Do because of pets
We have been a customer for many years and overall are happy with the service but our lawn has large brown patches from bugs based on what the lawn care serviceman told us. This seems to be a recurring problem and I'm wondering if we can alleviate the bugs ahead of getting the brown patches.
I would highly recommend Carlie O'Connell to a friend, he is very supportive and knows how to help you when your lawn is in rough shape. He is a 10
After talking with Charley O'connell I feel my problems will be addressed in the spring.
Great Results Thanks
My lawn has never looked so good.
I’ve been a tru green customer for some years now. However, last year I was ready to cancel ( along with my two sons and my father in law )… as I could never get the same person to answer any questions or concerns me ( or them) had about our respective lawns. It was frustrating.
JUST before we were going to cancel, I received a call back from CHARLIE out of your Franklin MA office. He apologized for not being able to talk to one person…. And that he was our man now. AND CHARLIE HAS LIVED UP TO THAT…. And been awesome. He returns calls in a timely manner, he gets technicians out, and he follows up ! He has been superlative en superlative. I’ve done a “180” change for the better on Trugreen because of His customer service. We shall stay … and I will recommend Trugreen .. as long as Charlie is my Customer Service man !
Sincerely
Bill Gibbons
Worcester Ma
Great customer especially Charlie whos the customer success manager frkm Franklin, MA branch. He goes above and beyond to help customers
The service I have received from Trugreen over the past year has been outstanding, thanks to the area manager, Charlie O'Connell, and his team. The service has been excellent and my lawn is looking better and better.
I wasn't satisfied with the aeration service I received so I asked to have a service manager come look at my lawn to see if the aeration was done to the TruGreen standard. Charlie O'Connell listened to my concerns, came to view our lawn and agreed that the job was not done well. He had the lawn redone the following week and this time it was done very well. I appreciate that although you are a large company, I was able to get a personal service and that Charlie was able to facilitate in getting it corrected quickly.
Seems to work. lawn coming back good
Always prompt and careful around property
You are there when you say you will be. And our lawn looks immensely better.
We are always notified of the day they will be servicing our lawn. The people are courteous and answer any questions we may have. We do not have to be home. They always leave papers advising us what has been done that day and if there is any problems with our lawn and what should be done to fix it. I would recommend True Green to my family & neighbors.
Good service and a fair cost.
I love the very professional service from all TruGreen technicians. Their comprehensive treatment of my lawn, trees and shrubs have yielded great results.
The management staff is Great. I had a few issues with my Lawn which Charlie O'Conner was on the case with helping to resolve in a timely fashion.