Customer Testimonials
Fast and efficient
Specialist - Micheal Herbeth ( 11347) is very knowledgeable. He assess the health of my plants and makes a general walk trough my garden. He looks at individual plants and how they are doing. Then he makes the application of Horticultural Oil very carefully with regard to the wind .
He asked me to move my car so the spray would not get onto it.
I can only highly recommend him to other customers. Friendliness - 10
Gesa Last name removed
Service provider was very helpful in explaining what he planned to do and approximately how long it would take. He was very careful to avoid the areas around some of the plants we wanted protected. He was courteous and made sure to inform when he was done with the work.
1. You notify my lawn is schedule from your services/
2. You service person leaves an report regarding what he applied to my lawn, and suggestions
regarding what I could do to address lawn concerns.
If there are ever issues, you always work hard to resolve them. Plus a vast array of services to pick from.
Had always had an excellent relationship with TruGreen.
Technician was great
Quality of work, professionalism, and the ability to ask Scott questions.
Dependable,good results, take care of your concerns
Overall the product and pricing is excellent, I would recommend to anyone. Constructive feedback, I would like to have the same tech doing my services, meaning the same person does my grass, same tech does my bushes, etc at least for the entire season. I'm a multi year customer who takes almost all your services. With your rotation of techs and turn over every year I get a bad/untrained tech who doesn't do a good job, doesn't know my yard, half way performs the paid for service, you always fix through warranty, this is a royal pain, requires time, phone calls, but you guys always make it right. You have a turn over and training problem
On time and in time.
Our front lawn looks wonderful. Backyard could use a little more attention. We have no weeds.
You make it easy for me, and my lawn has seen ongoing improvement ever since I started using TrueGreen. It looks better and better every year. The application specialists are always friendly and helpful too.
Always on time, friendly, knowledgeable technicians and really good results.
It is convenient.
Always on schedul
Efficient
Loved the professional service and great advice. Thanks Charles for the very prompt and informative service.
I have very healthy lawn and richer lawn
I had my first TruGreen Service on 14 March 2023. The Technician, Derek Masse, did a very good walkthrough of my lawn to assess its condition and needs. He also did the appropriate initial application. Derek took the time to explain, in-detail, the post-visit care needed on my
part, and where, and how, to focus on good lawn maintenance in the weeks ahead. Derek knew his craft well, and was a pleasure to work with.
Our shrubs, many of which are mature, look great. I appreciate the feedback for instance during dry periods, of watering more,
Consistent, quality and great communication
Customer Service is excellent. I receive calls the day before to confirm appointment. A note on my door with detailed information on the lawn application and a sign on the lawn that application was applied. I have called the Franklin office with questions and received excellent customer service. My lawn looks great. Thank you!
Good communications
Advance warning on visits, professional service, online management of account
Our lawn looks great
Getting many compliments from neighbors that my lawn is the best in the neighborhood.
Most of all, I like it.
service is efficient.
Customer Service always very helpful
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