Client Testimonials

Ability to schedule an appointment online; low moisture cleaning

That you use hot water and extraction, not a ton of chemicals. Great people and excellent customer service!

My carpets come out so clean.

You have always done an outstanding job and the technicians are very friendly and trustworthy. I am also happy when they tell me about their other services.

they actually work! Many other rug cleaning companies don't get the carpet nearly as clean as your company did. Thanks

No soap to aggrevate my sons allergies

the work done by the techs is exceptional. the attitudes of the techs is kind and patient. Particularly Tyson whom I've worked with twice. He is also knowledgeable and honest. Also, the ladies who answer the phone & do the scheduleing are kind and sincere.

Polite, respectful, professional employee. Put shoe covers on. Described the areas that were included and was fair and non pressuring in offering add=ons.

I was very impressed.

I'm a State Farm agent and Zerorez is the only company I recommend to my clients and friends as I have seen the difference first hand! Carlos came out to our house last year and did an amazing job. We are having him back for carpets in the main area and then a full clean out of the HVAC system too.

(You can share this, just take the State Farm piece out and convert to 20 year insurance agent in Spokane.)

The service man thoroughly explained the cleaning process to me, and the products used seem less harmful to the carpet and environment. The cleaning results were great.

On time, good customer relations, professional staff

On time, friendly technicion, and good job!!

No residue left over after carpet was cleaned. Environmentally much better!

Normally not one to take the time for surveys or feedback.....The deep stain extraction processes was superior to others we've seen. The cost to value recieved was excellent. Our technician was polite, committed to our satifaction, and really knew his stuff. We felt were in very good hands.

We have high end carpet and will regularly call upon and invest in Zerorez to keep it in good condition.

friendly, good quality

professional staff and good value in the cleaning services you provide.

Very responsive and extremely good follow through.

Carlos is a very good representative for your business. He knows carpets and is professional. The carpet look great. I will have him again. Also I have recommended you to my friends.

efficient, great cleaning job.

Patrick showed up at my requested time and was very efficient. He also shared some good information on carpet-care. And, as advertised, the carpet was completely dry by the next day!

Tyson was AWESOME!....My carpets look brand new...and my socks are white after an evening around the house...thank you!
You can share my first name and last initial.

Price and professionalism

I HAD SOME CONCERNS WITH A SOME OF THE AREAS IN MY HOME---ZEROREZ HANDLED THEM WITH EASE. I HAD GREAT SERVICE ON THE PHONE, DIDN'T HAVE A LONG WAIT TIME WHICH SURPRISED ME--I WAS ABLE TO HAVE THE CARPET DONE IN THE SAME WEEK I CALLED, THE TECH THAT CAME OUT WAS PROFESSIONAL AND KNOWLEGEABEL OF THE PRODUCTS AND SERVICE HE WAS PROVIDING.

Efficient scheduling, calls and email to confirm arrival of technician, knowing the cost before starting, clean carpets.

I liked how detailed and thorough the technician. He really seemed to care about doing a good job and pleasing me.

Professional

Great guys working for you.

Everything

on time, expediant and no drama!

The technician was very professional,knowledgeable about the services provided,on-time and very thorough.