- Phone: 509-590-0022
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Client Testimonials
Carpet feels and looks clean
The customer care before and after are top-notch. I have to say that James, the serviceman was exemplary (I had never met/heard of James before). For a young man he is clean cut, very well-spoken and thorough in his introduction and explanations. Being a retired psychologist I am a fair judge of character and I would not have felt uncomfortable leaving him in the house working, something I am otherwise unlikely to do. Additionally, he did not try to "up-sell" me. I probably would have stopped listening at that point. But when he came back to show me the success in removing some stubborn animal stains and how to treat them in the future he mentioned the difference in future stain issues with/without the protective treatment. I purchased the protective treatment I otherwise wasn't planning to buy. He also took the time to show me two areas where we had caused fiber damage working on stains and how to clean them without detergents and rubbing. I have no doubt I will use your company in the future and recommend them with confidence. It was our neighbors, Jan Atchley, that recommended you to us in the first place!
Associate was very knowledgeable, and taught me how to care for the carpet
Professionalism of the associate and the results of the clean carpet.
No chemicals, fast dry time. Carpets look cleaner then the other guys
no detergent
Up front pricing, efficient technicians
We were happy the way the carpet looked after being cleaned. We will use you again. Thank you for doing such a good job.
Very efficient and thorough, although they missed one duct that had been opened.
i like the clean carpet quick drying time
Professional, effective, efficient, friendly - attitude of techician showed excellent customer service; and that he has high standards of service. Earnestine Hughley
The technician came at appointed time, wasted no time on the job, and did a thorough job of cleaning. The time to dry was as predicted, and so far, we are completely satisfied with the results. Thank you
Online appointments. Dry carpet when they leave. Courteous tech.
services were timely and professional and I had a follow up request that you took care of no questions asked
You tech, was very knowledgable and helpful. I will use you again and tell others.
The service provided by the tech was excellent. He was thorough, explained the advantages/disadvantages of my questions, worked very hard, courteous, friendly - worked as fast and very hard as he knew I worked at night and wanted to get a few hrs. of sleep. I would definitely recommend this tech to all my friends, family -- excellent employee.
The smell is not real strong.
It doesn't leave a smell of perfume. Just smells clean.
Very professional.
professional manners. Clean and conscientious . prompt on time
Your technicians are very, very good at what they do and knowledgeable of the product they represent. Zerorez leaves the carpet just like new.
Prompt friendly service, do not over sell additional services.
One that they are all Natural products. I wouldn't have had it done if they were not. Secondelyl,the guys were great who cleaned the carpet. They did a really nice job and I couldn't be happier.
On time. Did a great job.
Very friendly staff. Some stains needed extra work and this
was done very well.
Prompt, nice tech. Did a very nice job cleaning the carpets.
No strong smell and dries quickly. Chase was on time and did an awesome job!
Safe for kids and pets, organic. Smells great.
Got my carpet cleaner than I expected. Very good customer service. Took care of my home in the process of cleaning - ie corner protectors etc.

Great customer service and love how my carpets look after they are cleaned.