Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   June 22, 2016 — Rated 10 out of 10 by T.M.B. Zerorez Spokane
What do you like about our products and services?

The technicians have always been very friendly and efficient. We like the idea of no residue. Carpets dry fairly quickly.

Report a concern   June 21, 2016 — Rated 10 out of 10 by L.A.P. Zerorez Spokane
What do you like about our products and services?

Courteous Service, no pressure, prompt, my carpet looks and smells great!

Report a concern   June 21, 2016 — Rated 10 out of 10 by Barbara Berg Zerorez Spokane
What do you like about our products and services?

Quick clean and on time. Everything looked wonderful . I have pets so coming home to a fresh smell in an old dead carpet was great. First thing I noticed when I came through the door.

Report a concern   June 21, 2016 — Rated 10 out of 10 by Carol Nedved Zerorez Spokane
What do you like about our products and services?

No odor and no residue.

Report a concern   June 21, 2016 — Rated 10 out of 10 by S.W. Zerorez Spokane
What do you like about our products and services?

Product did the job and service was on time and courteous

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.D. Zerorez Spokane
What do you like about our products and services?

Friendly , fast service!

Report a concern   June 20, 2016 — Rated 10 out of 10 by P.P. Zerorez Spokane
What do you like about our products and services?

black light that showed pet stains. Johanna talked us through the cost and procedures.

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.S. Zerorez Spokane
What do you like about our products and services?

My carpet looks almost like new when it is cleaned.

Report a concern   June 20, 2016 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

Techs were super friendly and upbeat, appreciated how they got everything done so quickly-it looked great

Report a concern   June 20, 2016 — Rated 10 out of 10 by B.V. Zerorez Spokane
What do you like about our products and services?

It's all about the people. Your technician was great. Thorough and educated me on the process being performed.

Report a concern   June 20, 2016 — Rated 10 out of 10 by R.N. Zerorez Spokane
What do you like about our products and services?

Very accommodating. Same week cleaning. Quick and fast cleaners. Thanks Hunter!

Report a concern   June 20, 2016 — Rated 10 out of 10 by Julie Fuller Zerorez Spokane
What do you like about our products and services?

I like that you don't use soap products. I will only use Zerorez.

Report a concern   June 20, 2016 — Rated 10 out of 10 by W.P.H. Zerorez Spokane
What do you like about our products and services?

My carpets are very clean with no residue. The customer service of Johanna Ross was outstanding!!! The best I have ever had. She and Kyle went above and beyond! They were very friendly, worked hard and wanted to make sure I was satisfied! I will request them next time and refer them to others! Thank you!!!!

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.H. Zerorez Spokane
What do you like about our products and services?

I liked the prompt response and professional way that you conducted business. My carpets look great and I was very impressed with the way my home was treated. Your technician was awesome. Thank you.

Report a concern   June 19, 2016 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

Quick response time. Technician was on time and courteous.

Report a concern   June 19, 2016 — Rated 9 out of 10 by Rick Herrera Zerorez Spokane
What do you like about our products and services?

Quick response and friendly, did a threat job.

Report a concern   June 19, 2016 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

We love the courteous and professional staff and the quality of their work. Quick responses always when requesting appt. Fourth time we utilized your services. Thank you.

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.L. Zerorez Spokane
What do you like about our products and services?

Dries fast and no residue. The representative was polite and knowledgeable. Great job!

Report a concern   June 19, 2016 — Rated 9 out of 10 by B.N. Zerorez Spokane
What do you like about our products and services?

Carpets are cleaned well.
Courteous technician.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Homer Todd Zerorez Spokane
What do you like about our products and services?

Price is fair, your technicians are well trained and equiped.

Report a concern   June 19, 2016 — Rated 10 out of 10 by A.J. Zerorez Spokane
What do you like about our products and services?

Both my carpet and tile floor look great!

Report a concern   June 19, 2016 — Rated 9 out of 10 by D.J. Zerorez Spokane
What do you like about our products and services?

Courteous service and the carpets look great. Thank you.

Report a concern   June 19, 2016 — Rated 10 out of 10 by K.K. Zerorez Spokane
What do you like about our products and services?

Very professional team my carpets look great and most of the stains and dog orders are gone.

Report a concern   June 19, 2016 — Rated 10 out of 10 by B.B. Zerorez Spokane
What do you like about our products and services?

The products are good for the
Environment and they are organic . There is no soap residue. They do a great job. I am very happy with my carpet. Yes I will have them do it again!!

Report a concern   June 18, 2016 — Rated 10 out of 10 by D.C. Zerorez Spokane
What do you like about our products and services?

The crew is very professional, efficient, and courteous

Report a concern   June 18, 2016 — Rated 10 out of 10 by J.J.T. Zerorez Spokane
What do you like about our products and services?

The service representative is on time, clean and very courteous, as well as respectful of our home (being careful to not damage anything). The products are such that we do not worry about our pets.

Report a concern   June 18, 2016 — Rated 10 out of 10 by R.L. Zerorez Spokane
What do you like about our products and services?

Did a great job, our technician rusty was awesome give that man a pay raise

Report a concern   June 18, 2016 — Rated 10 out of 10 by Mary Graham Zerorez Spokane
What do you like about our products and services?

fast. efficient. stayed true to the quote over the phone.

Report a concern   June 18, 2016 — Rated 9 out of 10 by L.D. Zerorez Spokane
What do you like about our products and services?

Clarify in your website that there are additional services that will be proposed when your workers arrive. Although your staff did excellent work and thoroughly cleaned the carpets to the best they have looked, I was shocked by the final cost. Yes, they shined the flashlight on the carpet and I discovered all the urine spots in three rooms, and I agreed to the deep cleaning to get rid of them.Yes, they told me the cost of and results of the different levels of cleaning. But it was only after that was done that they suggested the final repellent and the amount per room for it. And I agreed. But it was only after all the work was done that I saw the grand total and gulped. In retrospect, it would be better if, after the carpet analysis, that all the services they recommend could be presented at once, and a grand total including tax is printed out and shared before the work begins. Then I would not have had the shock at the end, and would not have the feeling that I was taken, slowly, down the primrose path of add-on costs. Granted, some of the costs were discounted at the end tally, and granted I was clearly in favor of each process when it was presented, and I could have said no, but did not. I can't fault the work done, but full disclosure of the cost of all agreed-upon processes before the work begins will result an a better emotional feeling for your client at the end. Thanks.

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.M. Zerorez Spokane
What do you like about our products and services?

The cleanliness when the tech is finished, and the courtesy of the tech


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