Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   December 9, 2024 — Rated 10 out of 10 by S.J. Zerorez Spokane
What do you like about our products and services?

It was easy to book and there was an available appointment the same week! The process was quick; it took less than an hour to clean the 3 rooms in my home, and they could get the pet stains out of my carpet!

Report a concern   December 8, 2024 — Rated 9 out of 10 by Amber McDonald Zerorez Spokane
What do you like about our products and services?

Friendly people, product smells nice without being over bearing. Come back if stains return

Report a concern   December 8, 2024 — Rated 10 out of 10 by B.G. Zerorez Spokane
What do you like about our products and services?

Dain was awesome, respectful and polite. He answered all my questions and did a great job!!

Report a concern   December 8, 2024 — Rated 10 out of 10 by N.H. Zerorez Spokane
What do you like about our products and services?

The man, he told me his name, I forgot it. he was very courteous and a hard worker. he did a excellent job on my carpet. thank you.

Report a concern   December 8, 2024 — Rated 10 out of 10 by Felicia Bawden Zerorez Spokane
What do you like about our products and services?

Very friendly service and my carpets look great

Report a concern   December 7, 2024 — Rated 10 out of 10 by Terry Griffith Zerorez Spokane
What do you like about our products and services?

Tyler H. did a wonderful job cleaning up some tough spots. Kind, knowledgeable, polite.

Report a concern   December 6, 2024 — Rated 10 out of 10 by M.E. Zerorez Spokane
What do you like about our products and services?

Prompt service, effective cleaning.

Report a concern   December 6, 2024 — Rated 10 out of 10 by J.R. Zerorez Spokane
What do you like about our products and services?

The technician was thorough and professional. Very courteous

Report a concern   December 6, 2024 — Rated 10 out of 10 by C.Z. Zerorez Spokane
What do you like about our products and services?

What was appreciated: Arriving on time, communication of services and expectation. Alicia and Patrick did a great job. If there was one item I would comment, is if they were more observant shoes are not worn in my home. They wore shoes, even though I had white carpet in the living room, and hard wood floors. Maybe there could be booties provided to the workers??

Report a concern   December 6, 2024 — Rated 10 out of 10 by K.Z. Zerorez Spokane
What do you like about our products and services?

Friendly, honest, and effective!

Report a concern   December 6, 2024 — Rated 10 out of 10 by D.T. Zerorez Spokane
What do you like about our products and services?

I liked the service tech who came out. He was friendly, informative and took some before and after pictures. Always kept me informed of what was going on and showed me how much dog hair was pulled up even after I just vacuumed. We will be requesting Angel in the future.

Report a concern   December 5, 2024 — Rated 9 out of 10 by Rod Michalson Zerorez Spokane
What do you like about our products and services?

Your tech was both professional and friendly. I liked him so much that I plan to ask for
him I use your service. He did an excellent job

Report a concern   December 4, 2024 — Rated 10 out of 10 by P.G. Zerorez Spokane
What do you like about our products and services?

Our cleaner was very friendly and professional. Good job.

Report a concern   December 4, 2024 — Rated 10 out of 10 by Elly Styskel Zerorez Spokane
What do you like about our products and services?

Your technician, Matt, explained your services thoroughly and was friendly and efficient in completing the carpet cleaning I requested. He called ahead to let me know when he would arrive and came in the timeframe of our appointment.

The house smells fresh and clean with the treatments he provided.

I would recommend Zerorez for future cleaning services and give Matt an extra "thumbs up" for a job well done.
Thank you.

Report a concern   December 4, 2024 — Rated 10 out of 10 by Jennifer Carmouche Zerorez Spokane
What do you like about our products and services?

Lucas and his partner did a great job! They explained everything to us in a very professional way. Would recommend and use again.

Report a concern   December 3, 2024 — Rated 10 out of 10 by T.B. Zerorez Spokane
What do you like about our products and services?

Could not have asked for a more personable, honest and hard working tech than Dominic. He texted me ahead of time, showed up exactly when he said he would and provided some of the best service I've received all year. 10/10 would recommend again!

Report a concern   December 2, 2024 — Rated 10 out of 10 by B.G. Zerorez Spokane
What do you like about our products and services?

You were great! I had to have you come back out to redo a section and you were able to come out right away! Dominic was so helpful and informative. I will definitely be using you again and telling all of my friends how easy and affordable you are! Thank you!

Report a concern   December 2, 2024 — Rated 10 out of 10 by Jeanne Erikson Zerorez Spokane
What do you like about our products and services?

We love having ZeroRez come and clean our office. They do a thorough cleaning and always make sure we are happy with their services and even come back if a spot reappears.

Report a concern   December 1, 2024 — Rated 10 out of 10 by C.H. Zerorez Spokane
What do you like about our products and services?

Dominic did a great job!

Report a concern   November 30, 2024 — Rated 10 out of 10 by Linda White Zerorez Spokane
What do you like about our products and services?

Quick to answer phone, make an appointment and come out. Love how thoroughly the techs clean. Smells good, looks good and feels good.
Always pleased. Professional work.

Report a concern   November 30, 2024 — Rated 10 out of 10 by B.C. Zerorez Spokane
What do you like about our products and services?

Jackson did an amazing job!! Between his hard work, the products he used, and the equipment used, carpet that I thought was hopeless is now clean and free of pet odors.

Report a concern   November 28, 2024 — Rated 10 out of 10 by N.M. Zerorez Spokane
What do you like about our products and services?

Wyatt was great!

Report a concern   November 27, 2024 — Rated 9 out of 10 by Dominic X Zerorez Spokane
What do you like about our products and services?

The sales rep was on time and provided an estimate that same day. It was scheduled quickly for the next Saturday. The team that arrived was professional and the carpets look very clean. We are appreciative of your team getting them nice and clean for us.

Report a concern   November 27, 2024 — Rated 10 out of 10 by D.D. Zerorez Spokane
What do you like about our products and services?

Appreciate your service and the technicians were professional, friendly and hard working.

Report a concern   November 26, 2024 — Rated 10 out of 10 by L.W. Zerorez Spokane
What do you like about our products and services?

We love how friendly and professional everyone is. From when we call to make the appointment to the time the job is done (carpets are cleaned) I like the ease of all communication and getting the receipt for payment, etc. We love, love love how the carpets feel and look. Our carpets are about 25 years old and although it is just my husband and I and we Have our shoes off, only walking around in house in clean socks, Zerorez always seem to clean the carpets where they are looking almost new. Zerorez always aims to please and have always done a great job. We've been customers of Zerorez for years. This last time. having cleaned, the carpets didn't look as they usually look when cleaned. I thought I would call and let them know. They were quick to respond and came out within a couple days to re evaluate and do the carpets over. Tyler was very friendly and professional. He redid and gave the areas the complete attention they needed and took his time to make sure it was all done, not just to our satisfaction but to his as well. He did an excellent job. He went above and beyond to ensure quality work. He was very professional and friendly. I hope to have Tyler again. Much Kudos to Tyler. Thank you. The carpets look and feel good again. Very pleased.

Report a concern   November 26, 2024 — Rated 10 out of 10 by B.P. Zerorez Spokane
What do you like about our products and services?

Fantastic cleaning job, and the guy was really cool

Report a concern   November 26, 2024 — Rated 10 out of 10 by S.B. Zerorez Spokane
What do you like about our products and services?

Angel was professional and did a great job on our carpets.

Report a concern   November 25, 2024 — Rated 10 out of 10 by Chantal Czarapata Zerorez Spokane
What do you like about our products and services?

Great customer service. Best part carpets always are cleaned and stains don't reappear!

Report a concern   November 25, 2024 — Rated 10 out of 10 by D.H. Zerorez Spokane
What do you like about our products and services?

They are fast, friendly, and do a great job.

Report a concern   November 25, 2024 — Rated 10 out of 10 by S.W. Zerorez Spokane
What do you like about our products and services?

Tyler did an excellent job, was very professional and courteous. We appreciate Zerorez


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