Client Testimonials

I appreciated the work Aaron put into cleaning my carpets. He was very courteous and a hard worker. I also found the appointment setup online very easy to use - I wish more businesses (Doctors, for example) used this system.

Friendly, informative, knowledgeable, hardworking, upbeat and personable! The carpets look great! Took pride in his work. We will definitely recommend Zerorez. Received call when worker would be arriving. This guy deserves a raise.

You were fast efficient and did a great job

The technician did a good job. The drying time was better than expected

The carpets always look new again.

excellent service...timely and professional

First off I would like for you to recognize Travis for the wonderful job and his great personality. He is for sure an asset to your company.
I have nothing but great things to say about this company, I believe my husband and I were one
of the first few customers of Zerorez when they first started the business here in Spokane. They are Fast, Clean, Fair and Efficient. They due such a wonderful job without harmful chemicals. I highly recommend them to anyone rather you have children, pets, or medical problems because there is nothing harmful about there product. Give them a call! You will be happy you did.

Nancy Kimble

Good job. On time pleasant associate.

I do think you send too many reminder emails and texts.

The employee who came to clean was very friendly and informative. I felt comfortable immediately and was very pleased with the results.

Great customer service, timely and efficient!

service was very good...the operator was courtesy and knowledgeable...he completed the job in a timely fashion

There are no strong oders after cleaning and the carpets look brand new!!

very knowledgeable about cleaning surfaces!

Professional and good customer service. James was the only technician performing the service at our large house vs two Tha last time. He deserves a raise for the great customer service he provided and the carpet in the house looks good again. Thank you

I was pleased with the service. Nick did a great job and was on time and very professional. He thoroughly explained the process. I would highly recommend!

My goal was accomplished. The old carpets look wonderful,soft and fluffy again. I didn’t want to replace them yet so all is good. Please relay my thanks to Nick, he did a great job. He was pleasant and efficient and excellent representative for your company.

Overall it was a good job. I have a huge spot in the middle of my living room that I don't tbink was treated or maybe missed. Its driving me crazy. For the money I would expect to still not have a huge spot there, it wasn't even visible until after the cleaning

I am disappointed by this

We've been having our carpets cleaned by Zeroez for 3 years now. We like everything about the products & service. We couldn't be more pleased & we wouldn't even consider using another company. You are the best!

Very professional and friendly!

It works and the employees are great.

I was very pleased with my service. It was the first time I had used ZeroRez.
The technician was excellent, professional, on time and informative. He was perfect.
My carpets look new.

Your personnel are and all Technicians, and Office have all been very nice. Nick was very good about explaining the fees, because I messed it up. To have the right time for what I asked, Not good with sizes, steps with a landing and so on. Name removed

WAS ON TIME ,PROFESSIONAL JOB,WAS EXTREMELY SATISFIED..

The team was efficient, on time and provided explanation for other products ie) furniture protection.

Technician was on time and did a great job.

Clean smelling, fast drying, gentle on carpet, excellent staff!

You scheduled me very quickly when I needed help. I just had some painting done and did not know when it was were going to be completed.... The whole room was already stripped and I got notice late Friday that they were done... When I called I was able to get my carpets done the very next day...

The technician was very thorough and courteous and did a great job.... He actually worked until 7:30 p.m.

Thank you Zerorez

Did an awesome job. Prompt and courteous tech.

Great customer service. Walked me through each part of the process. Fast and efficient.

My carpets look and feel great!