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based on 33459 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate that came to our house was friendly and did a great job.
Very friendly and quick
Great job, carpet like new. Your technician was professional and did a great job.
You were able to get out the carpet stains and the technician was wonderful.
The carpet looks clean and feels soft. No chemicals. Service person pleasant and professional.
Rep was informed and worked hard.
Your technician was very helpful and thorough. Also, my carpets look great!
I feel the cleaner didn't take the time to properly clean the carpets. We've had Zerorez before and the carpets looked great. This time all the spots I wanted cleaned still are not clean.
very efficient system.
I love how honest the workers are. I had one come out to check a stain on my mattress ans he gave me some product and told me to wash it myself. It worked! Therefore i was so happy with the honesty that i book again for more carpet areas in my home!! Very professional and quick!
My stairs ended up not being done well. I specifically talked to the associate about having a lot of dog hair on the (previous owner's dog) and that they needed extra attention. I didn't inspect the work close enough.
Also, the hot hose burned an area in my lawn where it was coiled, and also along a line going into the house. It should come back after a few weeks, but having the burned area is disappointing.
The work on the rest of the house was good, and I'm pleased that there isn't the chemical residue I've had with other carpet cleaners. It also dried fast, which I very much appreciated.
Friendly staff, quality work!
Very good
Services ended up being double the estimate and triple the amount we were charged a year ago. Hard not to feel ripped off.
Our technician was wonderful, friendly, and did a great job. My only complaint is that my 11am - 4pm window time. You showed up close to 6pm. Other than that thank you!
The service and outstanding job that my technician did when cleaning my carpets.
The guys that come out do a thorough job
The technician was very nice and helpful.
Angelo was on time and polite
The technician was very thorough and very good. He was better and did a better job than the last time we had our carpets done by Zerorez and there were two technicians working together. I do like Zerorez and will continue to use your services. I have also recommended you to other people.
Quick dry and very clean.
efficient and friendly
Reliable, quality, and nice to talk with.
No chemicals
Service tech was very good, discussed what would be done,
the cost was reviewed, he did a very good job and was
reliable and friendly.
My carpets stay cleaner longer
The deep pet treatment is great! The pre-cleaning you do is also great! The vaccum suction is a must. I am so happy our carpets were rescued thanks to your service
QUALITY and SERVICE!!!
My rental house gets amazing TLC from the quality of products and equipment used!
The technicians are exceptional with their professionalism and care!
I appreciate Andrew and have requested him again!
The best carpet cleaning I have every had. The service was great and very professional.
Friendly service tech
Carpet feels softer